Customer Experience Banker - Ashland East Branch Ashland, OH

Serve as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying financial goals and recommending deposit and other banking products. Provide exemplary customer service, resolve issues, educate customers on deposit offerings, and follow a disciplined sales process with outbound outreach and referral sourcing. Ensure accurate transaction processing, daily balancing, and compliance with operational, security, risk, and regulatory policies.