Sales Associate III

Tapestry
New York
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer focus","Drive for results","Interpersonal communication","Dealing with ambiguity","Learning on the fly"]

Deliver an elevated, personalized luxury shopping experience as the front-line ambassador for the Coach brand. Meet individual and store sales goals through clienteling, cross-selling, upselling, and tailored recommendations while supporting omni-channel sales using mobile POS, clienteling tools, and social selling. Manage daily store operations including cash wrap, inventory, visual merchandising, and stockroom upkeep, and collaborate with teammates to hit store KPIs.

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Tapestry
Tapestry
2 months ago

Sales Associate III

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Last checked: 3 hours agoStatus: Live

Job Summary

Deliver an elevated, personalized luxury shopping experience as the front-line ambassador for the Coach brand. Meet individual and store sales goals through clienteling, cross-selling, upselling, and tailored recommendations while supporting omni-channel sales using mobile POS, clienteling tools, and social selling. Manage daily store operations including cash wrap, inventory, visual merchandising, and stockroom upkeep, and collaborate with teammates to hit store KPIs.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Represent Coach as a brand ambassador and follow Guide to Style and Service standards.
  • •Build lasting client relationships using personalized styling, product expertise, and fashion advice.
  • •Drive sales by cross-selling, upselling, and making tailored recommendations while meeting personal and store KPIs.
  • •Use mobile POS and clienteling/social selling tools to capture data and encourage repeat purchases.
  • •Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and transaction handling (purchases/returns/exchanges, online pickups).

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveDisability InsuranceTuition AssistanceCommuter Benefits

Key Requirements

  • •1+ years of sales experience with luxury retail preferred, plus knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including walkie-talkie use and reading price/release sheets.
  • •Strong English proficiency and ability to work a fast-paced environment with a flexible schedule (nights, weekends, peak periods, public holidays).
  • •Ability to lift 25 lb regularly (up to 50 lb occasionally) and maneuver throughout the sales floor and stockroom (climb, bend, kneel).
  • •Clienteling and data acquisition skills with social media savvy, including experience with live-stream shopping or video demos (preferred).
Experience:1+ yearsLuxury retail
Skills:Customer focusDrive for resultsInterpersonal communicationDealing with ambiguityLearning on the fly
Languages:English
Tech Stack:POSMobile POSIPadLaptopSocial mediaShort-form videoLive-stream shoppingClienteling tools

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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