Lead Store Advisor, Dallas NorthPark Center

On Holding
Dallas
Workplace: OnsiteFull timeFunction: OtherExperience: 2-3 yearsSkills: ["Leadership","Communication","Interpersonal skills","Customer focus","Visual merchandising"]

Lead the store team to drive sales performance and deliver an exceptional customer experience at NorthPark Center. Mentor and motivate Store Advisors, supervise customer interactions, and uphold premium visual merchandising standards. Own day-to-day operational excellence by supporting inventory management, placing and managing orders, and ensuring accurate stock levels. Serve as a key operational contact across store leadership, IT, and facilities, training the team on BoH processes while collaborating cross-functionally to improve store operations.

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FursaFursa
On Holding
On Holding
1 month ago

Lead Store Advisor, Dallas NorthPark Center

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Job Summary

Lead the store team to drive sales performance and deliver an exceptional customer experience at NorthPark Center. Mentor and motivate Store Advisors, supervise customer interactions, and uphold premium visual merchandising standards. Own day-to-day operational excellence by supporting inventory management, placing and managing orders, and ensuring accurate stock levels. Serve as a key operational contact across store leadership, IT, and facilities, training the team on BoH processes while collaborating cross-functionally to improve store operations.
Location: Dallas
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Drive sales performance by supervising customer interactions and ensuring consistently excellent service.
  • •Supervise, mentor, and motivate a team of Store Advisors with a customer-focused approach.
  • •Maintain product and brand expertise, staying current on company initiatives and contributing ideas for merchandising, store events, and community activities.
  • •Support operational excellence by managing inventory tasks, placing orders, managing fill-in orders, and maintaining accurate stock levels.
  • •Serve as a primary operational contact for store leadership, IT, and Facility Management, and train the team on BoH processes and best practices.

Key Requirements

  • •2–3 years of experience in retail operations or a customer-focused environment.
  • •At least one year of experience leading teams, managing projects, or driving performance improvement initiatives.
  • •Experience in the Outlet, Running, Fashion, or Sports industry is a plus; passion is essential.
  • •Exceptional communication and interpersonal skills, with the ability to connect with customers and inspire your team.
  • •Ability to work weekends, evenings, and holidays as needed.
Experience:2-3 yearsRetail operationsCustomer-focused environment
Skills:LeadershipCommunicationInterpersonal skillsCustomer focusVisual merchandising

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn