FB Financial

2 weeks ago

Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Serve as the first point of contact for customers, processing teller transactions and answering questions about accounts, balances, transaction history, service charges, and interest rates. Maintain daily cash-handling and operational standards, including drawer security, item capture, counterfeit detection, and ATM balancing. Educate customers on banking products and digital services (mobile/online/ATM), recognize needs, and refer customers for cross-sell opportunities while following confidentiality and risk/compliance procedures.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Assist customers with transactional needs and answer basic account-related inquiries according to bank guidelines and service standards.
•Maintain daily teller operational standards including cash drawer security, drawer balancing, item capture, counterfeit currency identification, coin handling, and ATM balancing.
•Demonstrate knowledge of products and services and educate customers on digital and emerging banking technology such as mobile, online, and ATM offerings.
•Recognize customer needs and refer customers to appropriate bank partners for cross-sell or service opportunities.
•Follow confidentiality, security, and safe-and-sound procedures, including adherence to applicable laws, internal controls, and risk management policies.

Key Requirements

•High school diploma or equivalent.
•Basic computer and math skills required.
•Less than two years of experience.
•Must be bonded within the first six months of employment.
•Foundational understanding of banking industry regulatory compliance and FirstBank-specific policies and procedures.

Experience:Banking

Education:Bachelor's

Skills:Customer serviceAttention to detailConfidentialityReliabilityRisk awareness

Tech Stack:ATMMobileOnline banking

Company Brief

FB Financial

FB Financial (FirstBank) is a regional bank offering consumer and commercial banking services, including deposits, lending, mortgage, and wealth management solutions to individuals and businesses across its branch footprint.

Industry: Banking

Growth: Established Company

Headquarters: Nashville, United States

Website

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FB Financial

2 weeks ago

Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Assist customers with transactional needs and answer basic account-related inquiries according to bank guidelines and service standards.
•Maintain daily teller operational standards including cash drawer security, drawer balancing, item capture, counterfeit currency identification, coin handling, and ATM balancing.
•Demonstrate knowledge of products and services and educate customers on digital and emerging banking technology such as mobile, online, and ATM offerings.
•Recognize customer needs and refer customers to appropriate bank partners for cross-sell or service opportunities.
•Follow confidentiality, security, and safe-and-sound procedures, including adherence to applicable laws, internal controls, and risk management policies.

Key Requirements

•High school diploma or equivalent.
•Basic computer and math skills required.
•Less than two years of experience.
•Must be bonded within the first six months of employment.
•Foundational understanding of banking industry regulatory compliance and FirstBank-specific policies and procedures.

Experience:Banking

Education:Bachelor's

Skills:Customer serviceAttention to detailConfidentialityReliabilityRisk awareness

Tech Stack:ATMMobileOnline banking

Company Brief

FB Financial

Industry: Banking

Growth: Established Company

Headquarters: Nashville, United States

Website