シニア テクニカルサポートエンジニア — 日本（リモート、東京への出張あり）

Provide end-to-end technical customer support in Japan, handling support tickets, on-call coverage, and community support. Partner with the Go-To-Market team to support pre-sales and post-sales activities, including POCs. Maintain and improve documentation, training materials, and knowledge bases to expand the Japanese market, and help build the initial support organization. Work remotely with occasional visits to customer sites in Tokyo.