Modern Health

4 weeks ago

Senior Renewals Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Senior Renewals Manager responsible for strategy, negotiations, and end-to-end execution of renewals for an enterprise SaaS portfolio. Partners with Client Management, Legal, and Finance to protect and grow ARR, drive consistent renewal processes, manage risk, and identify expansion opportunities through upsell and cross-sell within a high-growth, remote work environment.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Own the renewals and upsell motion in collaboration with the Client Management team to drive retention and expansion across an enterprise customer portfolio.
•Engage proactively with key decision-makers and the Client Management team to surface and mitigate renewal risks early, crafting clear action plans to address them.
•Lead renewal negotiations and contract execution that align to both Modern Health’s objectives and client goals, creating long-term, value-based partnerships.
•Maintain rigor and discipline around forecasting, ensuring renewal and expansion projections are accurate, timely, and clearly communicated.
•Work cross-functionally and at the executive level to orchestrate risk-mitigation strategies and drive the right actions with internal stakeholders.

Pay and Benefits

Perks:Health Insurance401kLearning BudgetWellness StipendParenteral LeavePhone Reimbursement

Key Requirements

•6+ years of Client Success and/or Account Management experience within an Enterprise SaaS organization.
•Experience working with HR, People, Benefits, or Total Rewards buyers is a plus.
•Consistent track record of exceeding retention and revenue targets, with examples of protecting and growing ARR.
•Exceptionally organized and proactive, with the ability to prioritize effectively and work independently within a collaborative team.
•Comfortable working in Salesforce.com with strong data accuracy and pipeline/forecast hygiene.

Experience:6+ yearsEnterprise SaaSHRBenefitsTotal Rewards

Skills:CommunicationNegotiationProblem-solvingCross-functional collaborationAttention to detail

Languages:English

Tech Stack:Salesforce

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Modern Health

Provides a mental health and well-being platform for employers, combining coaching, therapy, and self-guided digital resources to support employee mental health and improve workplace outcomes.

Industry: Mental Health

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2017

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Modern Health

4 weeks ago

Senior Renewals Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Own the renewals and upsell motion in collaboration with the Client Management team to drive retention and expansion across an enterprise customer portfolio.
•Engage proactively with key decision-makers and the Client Management team to surface and mitigate renewal risks early, crafting clear action plans to address them.
•Lead renewal negotiations and contract execution that align to both Modern Health’s objectives and client goals, creating long-term, value-based partnerships.
•Maintain rigor and discipline around forecasting, ensuring renewal and expansion projections are accurate, timely, and clearly communicated.
•Work cross-functionally and at the executive level to orchestrate risk-mitigation strategies and drive the right actions with internal stakeholders.

Pay and Benefits

Perks:Health Insurance401kLearning BudgetWellness StipendParenteral LeavePhone Reimbursement

Key Requirements

•6+ years of Client Success and/or Account Management experience within an Enterprise SaaS organization.
•Experience working with HR, People, Benefits, or Total Rewards buyers is a plus.
•Consistent track record of exceeding retention and revenue targets, with examples of protecting and growing ARR.
•Exceptionally organized and proactive, with the ability to prioritize effectively and work independently within a collaborative team.
•Comfortable working in Salesforce.com with strong data accuracy and pipeline/forecast hygiene.

Experience:6+ yearsEnterprise SaaSHRBenefitsTotal Rewards

Skills:CommunicationNegotiationProblem-solvingCross-functional collaborationAttention to detail

Languages:English

Tech Stack:Salesforce

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Modern Health

Provides a mental health and well-being platform for employers, combining coaching, therapy, and self-guided digital resources to support employee mental health and improve workplace outcomes.

Industry: Mental Health

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2017

Website LinkedIn