Change and Release Analyst

Execute day-to-day change and release management within the ITIL framework, supporting the Change Enablement Lead Analyst and team. Log, assess, document, and prioritize change requests; coordinate schedules and prepare for CAB meetings (including emergency boards). Maintain the forward schedule and track progress in ITSM tools, escalating delays as needed. Support stakeholders with change process queries and contribute to continuous improvement through process adherence and documentation updates.