Lead Supervisor I

Tapestry
United States
Workplace: OnsiteFull timeUSD 17 - 27.75Function: Administration & Executive AssistanceSkills: ["Leadership","Customer focus","Collaboration","Conflict resolution","Accountability"]

Lead and motivate the store team on the sales floor to achieve sales targets and deliver an exceptional customer experience. Act as a brand ambassador for Coach values, implement company initiatives, and drive a collaborative, inclusive store culture. Monitor and analyze sales data to identify trends, coach the team using clienteling strategies, and support recruiting, training, and performance feedback. Provide HR and conflict resolution support when leadership is absent.

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FursaFursa
Tapestry
Tapestry
2 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Lead and motivate the store team on the sales floor to achieve sales targets and deliver an exceptional customer experience. Act as a brand ambassador for Coach values, implement company initiatives, and drive a collaborative, inclusive store culture. Monitor and analyze sales data to identify trends, coach the team using clienteling strategies, and support recruiting, training, and performance feedback. Provide HR and conflict resolution support when leadership is absent.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a Brand Ambassador by embodying Coach values and increasing brand awareness through company initiatives.
  • •Monitor and analyze sales data, identify trends, and recommend actions to enhance store performance and customer experience.
  • •Support recruiting, interviewing, performance evaluation, and training; provide feedback and guidance and hold the team accountable for goals.
  • •Provide HR and conflict resolution support to the team when leadership is absent.

Pay and Benefits

Salary: USD 17 - 27.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to lift and carry at least 25 pounds regularly, and up to 50 pounds occasionally, and maneuver the sales floor and stockroom.
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Support recruiting, interviewing, performance evaluation, and high-level training as needed.
  • •Adhere to and enforce team compliance with company policies and store operational procedures.
Experience:Retail
Skills:LeadershipCustomer focusCollaborationConflict resolutionAccountability

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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