Order Entry Specialist

Eaton
Querétaro
Workplace: HybridFull timeFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: bachelorsSkills: ["Adaptability","Teamwork","Relationship building","Analysis","Communication","Attention to detail","Documentation"]

Receive, analyze, and enter customer orders on time while maintaining customer service center and ISO quality standards. Verify customer, order, and item details, maintain daily order schedule tasks, and process order variances (including product groupings, consignment, and credit card orders). Coordinate with other departments to resolve pricing/quoting issues, ensure correct shipment and notification requirements, and apply sales credit and commission rates. Support continuous improvement through cross-training and special projects while maintaining a safe, compliant workspace.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Eaton
Eaton
3 days ago

Order Entry Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 day agoStatus: Live
Reposted: similar role first listed 1 day ago

Job Summary

Receive, analyze, and enter customer orders on time while maintaining customer service center and ISO quality standards. Verify customer, order, and item details, maintain daily order schedule tasks, and process order variances (including product groupings, consignment, and credit card orders). Coordinate with other departments to resolve pricing/quoting issues, ensure correct shipment and notification requirements, and apply sales credit and commission rates. Support continuous improvement through cross-training and special projects while maintaining a safe, compliant workspace.
Location: Querétaro
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Verify customer, order, and item information for accuracy and completeness by reviewing quotes and purchase orders and checking catalog numbers.
  • •Perform daily order schedule maintenance, including customer sales order hold removal and sales order progress reporting.
  • •Identify, understand, and process order variances (product groupings, reserve production line items, consignment, and credit card orders) to ensure correct data entry.
  • •Communicate with other departments to resolve pricing and quoting issues.
  • •Enter correct customer shipment and notification requirements, apply sales credit/commission rates, and follow an order entry checklist while supporting continuous improvement.

Pay and Benefits

Perks:Relocation

Key Requirements

  • •Bachelor’s degree required.
  • •Minimum 1 year of customer interaction/support experience.
  • •Experience with SAP and/or Vista.
  • •Ability to read, listen and write in English.
  • •Strong ability to use computer packages, web pages, and emails.
Experience:1+ years
Education:Bachelor's
Skills:AdaptabilityTeamworkRelationship buildingAnalysisCommunicationAttention to detailDocumentation
Languages:English
Tech Stack:SAPVista

Company Brief

Eaton
Designs, manufactures, and distributes electrical components, power management systems, and industrial equipment for energy, aerospace, vehicle, and industrial markets worldwide, focusing on efficiency, safety, and sustainability.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1911
WebsiteLinkedIn