Hostess (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: high_schoolSkills: ["Resilience","Leadership","Agility","Guest relations","Problem-solving"]

Welcome and seat restaurant guests by coordinating reservations, walk-ins, and a live waitlist during busy periods. Manage booking confirmations and updates in the reservation system, provide menu recommendations and accommodate seating preferences, and keep the waiting area clean and presentable. Communicate with servers and kitchen staff to ensure smooth service flow, handle guest complaints professionally, and support peak-time operations including cash handling for walk-ins.

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FursaFursa
Power International Holding
Power International Holding
2 days ago

Hostess (QA)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Welcome and seat restaurant guests by coordinating reservations, walk-ins, and a live waitlist during busy periods. Manage booking confirmations and updates in the reservation system, provide menu recommendations and accommodate seating preferences, and keep the waiting area clean and presentable. Communicate with servers and kitchen staff to ensure smooth service flow, handle guest complaints professionally, and support peak-time operations including cash handling for walk-ins.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Mid level

Key Responsibilities

  • •Welcome guests and coordinate seating assignments based on reservations, walk-ins, and table availability.
  • •Maintain an accurate waitlist, estimate wait times, and update guests on their status.
  • •Manage reservations in the booking system, confirming bookings and accommodating special requests or changes.
  • •Provide assistance to guests, including menu recommendations, special requests, and seating preferences.
  • •Coordinate with servers and kitchen staff to support smooth service flow, address guest concerns, and assist during peak periods.

Key Requirements

  • •Minimum 5 years of working experience; 3 years of relevant experience.
  • •Strong interpersonal and communication skills to greet guests warmly and handle inquiries professionally.
  • •Excellent organizational skills to manage reservations, waitlists, and seating during busy periods.
  • •Ability to quickly handle unexpected situations, including last-minute reservations and seating conflicts.
  • •Meticulous attention to detail for accurate wait times, reservation management, and a clean waiting area.
Experience:5+ years
Education:High School
Skills:ResilienceLeadershipAgilityGuest relationsProblem-solving

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website