VIP Club Ambassador - Leader Bank Pavilion

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Engage VIP guests at Leader Bank Pavilion by representing Live Nation and providing professional, friendly support before and during events. Handle questions, issues, and complaints across all VIP areas, adapting to diverse artists and audiences to maintain guest loyalty. Work evening shifts throughout the April–October 2026 season, uphold venue policies, and escalate concerns to management while supporting venue guest services and service recovery practices.

Location: Boston

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Represent Live Nation and Leader Bank Pavilion to venue visitors, including business partners and artists, in a professional way.
•Adapt to varying needs of diverse artists and audiences while delivering exemplary customer service to maintain customer loyalty.
•Adapt to customer needs by ensuring they are understood and taking appropriate action to meet and exceed expectations.
•Perform other tasks as assigned by the VIP Manager and PSS Coordinator.
•Maintain a fun, friendly, and safe venue environment; uphold venue policies and escalate concerns to management in a timely manner.

Pay and Benefits

Salary: USD 15 - 18 hourly

Perks:Student LoanFertility Support

Key Requirements

•Must be at least 18 years of age.
•Previous customer service experience is helpful, but not required.
•Customer service friendly attitude and a desire to create a great environment for guests.
•Ability to handle constant walking, climbing stairs, and standing for long periods in various types of weather.
•Experience in a host role is a plus.

Skills:Customer serviceProfessionalismAdaptabilityProblem resolution

Company Brief

Live Nation Entertainment

Industry: Events & Live Entertainment

Website

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Live Nation Entertainment

1 week ago

VIP Club Ambassador - Leader Bank Pavilion

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Location: Boston

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Represent Live Nation and Leader Bank Pavilion to venue visitors, including business partners and artists, in a professional way.
•Adapt to varying needs of diverse artists and audiences while delivering exemplary customer service to maintain customer loyalty.
•Adapt to customer needs by ensuring they are understood and taking appropriate action to meet and exceed expectations.
•Perform other tasks as assigned by the VIP Manager and PSS Coordinator.
•Maintain a fun, friendly, and safe venue environment; uphold venue policies and escalate concerns to management in a timely manner.

Pay and Benefits

Salary: USD 15 - 18 hourly

Perks:Student LoanFertility Support

Key Requirements

•Must be at least 18 years of age.
•Previous customer service experience is helpful, but not required.
•Customer service friendly attitude and a desire to create a great environment for guests.
•Ability to handle constant walking, climbing stairs, and standing for long periods in various types of weather.
•Experience in a host role is a plus.

Skills:Customer serviceProfessionalismAdaptabilityProblem resolution

Company Brief

Live Nation Entertainment

Industry: Events & Live Entertainment

Website