Product Lead, Core Product

Tandem
New York
Workplace: OnsiteFull timeUSD 200,000 - 300,000 annuallyFunction: Product ManagementExperience: 3-10 yearsSkills: ["Communication","Analytical thinking","Product sense","Design taste","Copy instincts","Ownership mindset"]

Own the end-to-end experience for providers and patients using the platform, tailoring the product to how each practice works while scaling across thousands of providers and specialties. Build deep user understanding through feedback loops, define and analyze the metrics that drive value, and lead discovery-to-launch product development at a fast cadence. Partner with design, engineering, operations, support, growth, and enterprise teams to turn real-world complexity into reliable, user-loved workflows.

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FursaFursa
Tandem
Tandem
7 months ago

Product Lead, Core Product

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Own the end-to-end experience for providers and patients using the platform, tailoring the product to how each practice works while scaling across thousands of providers and specialties. Build deep user understanding through feedback loops, define and analyze the metrics that drive value, and lead discovery-to-launch product development at a fast cadence. Partner with design, engineering, operations, support, growth, and enterprise teams to turn real-world complexity into reliable, user-loved workflows.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Own the provider and patient experience end-to-end, including activation, engagement, retention, satisfaction, and referral growth.
  • •Develop a deep understanding of how the experience varies across practices, provider organizations, specialties, workflows, and patient populations.
  • •Build sustained relationships with users and design partners, identifying problems, testing ideas, and shaping what to build next.
  • •Define and analyze metrics, instrumentation, and feedback loops to understand where users struggle and how the product performs at aggregate and account levels.
  • •Lead product development from discovery through launch and iteration, shipping improvements quickly in partnership with design and engineering.

Pay and Benefits

Salary: USD 200,000 - 300,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceVisionDentalPaid LeaveParental Leave401kFsaCommuter BenefitsDashpass

Key Requirements

  • •3–10 years of product or startup experience owning user-facing, workflow-heavy products from discovery through iteration.
  • •Demonstrated commitment to understanding user needs to inform product decisions.
  • •Strong product sense, design taste, and copy instincts to shape flows, interfaces, and language.
  • •Analytical skills and technical ability to investigate product behavior using SQL, Python, or similar tools.
  • •Strong written and verbal communication for internal debate and external relationships.
Experience:3-10 yearsAIHealthcareBiopharmaInsurtech
Skills:CommunicationAnalytical thinkingProduct senseDesign tasteCopy instinctsOwnership mindset
Tech Stack:SQLPython

Company Brief

Tandem
Builds a virtual office platform that helps remote teams connect, collaborate, and communicate in real time with presence, audio rooms, and workspace tools designed to recreate an in-person office experience online.
Industry: Enterprise Software
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