Full Time Branch Ambassador - Greenwood

Discover Financial
United States
Workplace: OnsiteFull timeUSD 43,680 - 43,680 annuallyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Hospitality","Empathy","Communication","Adaptability","Attention to detail"]

Serve as the heartbeat of a community banking branch by delivering high-touch, hospitality-driven customer service while handling cash transactions with 100% accuracy and a compliance-first mindset. Educate clients on mobile banking, remote deposit capture, and contactless payments, and listen to uncover personal or business goals to match customers with the right digital tools and banking solutions. Support nearby branches as needed and work a flexible schedule.

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Discover Financial
Discover Financial
1 month ago

Full Time Branch Ambassador - Greenwood

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Last checked: 2 hours agoStatus: Live

Job Summary

Serve as the heartbeat of a community banking branch by delivering high-touch, hospitality-driven customer service while handling cash transactions with 100% accuracy and a compliance-first mindset. Educate clients on mobile banking, remote deposit capture, and contactless payments, and listen to uncover personal or business goals to match customers with the right digital tools and banking solutions. Support nearby branches as needed and work a flexible schedule.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Execute high-volume cash transactions (deposits, withdrawals, and negotiable instrument processing) with 100% accuracy while following security, audit, and BSA/AML requirements.
  • •Greet customers and maintain a warm, community-focused experience throughout busy branch operations.
  • •Educate clients on using mobile banking, remote deposit capture, and contactless payments.
  • •Listen for customer needs and match customers with appropriate digital tools or banking solutions.
  • •Support surrounding branches as needed within a 50-mile radius and work a flexible schedule including nights and weekends.
Travel: Low travel

Pay and Benefits

Salary: USD 43,680 annually
Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •At least 1 year of retail, sales, or customer service experience.
  • •At least 6 months of cash handling experience.
  • •Strong written and oral communication skills.
  • •Proficiency in G-Suite and comfort learning digital tools.
Experience:1+ years
Education:High School
Skills:HospitalityEmpathyCommunicationAdaptabilityAttention to detail
Tech Stack:Mobile bankingRemote deposit captureContactless paymentsBSA/AMLG-Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn