The North Face: Supervisor - La Encantada

The North Face
Tucson
Workplace: OnsiteFull timeUSD 16.8 - 25.2 hourlyFunction: OtherExperience: 1+ yearsEducation: high_schoolSkills: ["Coaching","Communication","Leadership","Customer focus","Problem-solving"]

Lead store operations and support the store leadership team by delivering personalized customer engagement, modeling sales behaviors, and driving progress against sales goals and KPIs. Coach and develop associates, assist with training and onboarding, and ensure operational excellence across customer engagement, merchandising, and store standards. Oversee daily opening/closing procedures, floor coverage, inventory, shipments, replenishment, and loss prevention while maintaining brand visual merchandising standards and a positive, inclusive store environment.

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The North Face
The North Face
1 day ago

The North Face: Supervisor - La Encantada

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead store operations and support the store leadership team by delivering personalized customer engagement, modeling sales behaviors, and driving progress against sales goals and KPIs. Coach and develop associates, assist with training and onboarding, and ensure operational excellence across customer engagement, merchandising, and store standards. Oversee daily opening/closing procedures, floor coverage, inventory, shipments, replenishment, and loss prevention while maintaining brand visual merchandising standards and a positive, inclusive store environment.
Location: Tucson
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Deliver high level, personalized customer engagement through genuine interactions.
  • •Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs and individual goals.
  • •Coach and develop associates and assist with training and onboarding new team members, providing ongoing feedback.
  • •Supervise daily store operations including opening/closing procedures, floor coverage, and task delegation.
  • •Support stockroom operations and inventory integrity, including organizing inventory, processing shipments, product flow, receiving, shipping, and loss prevention.

Pay and Benefits

Salary: USD 16.8 - 25.2 hourly

Key Requirements

  • •1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
  • •Proven ability to drive results through store teams and exceed sales and profit goals.
  • •Skilled in coaching, motivating, and building high-performing, diverse teams.
  • •Strong verbal and written communication skills with the ability to influence across all levels.
  • •High School Diploma or equivalent (preferred).
Experience:1+ yearsRetailStore leadership
Education:High School
Skills:CoachingCommunicationLeadershipCustomer focusProblem-solving
Tech Stack:SpreadsheetsWord processingRetail software tools

Company Brief

The North Face
Designs, manufactures, and sells outdoor apparel, footwear, and equipment for activities like mountaineering, hiking, and skiing. Known for technical performance gear and iconic outerwear, the brand serves consumers worldwide through retail and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Alameda, United States
Founded: 1966
WebsiteLinkedIn