Sales & Service Manager - Bondi Junction

Alo Yoga
Australia
Workplace: OnsiteFull timeFunction: SalesExperience: 3-5 yearsSkills: ["Communication","Coaching","Team leadership","Time management","Accountability"]

Lead the Sales & Service team to deliver an exceptional in-store guest experience while driving sales performance. Partner with the General Manager to execute the store’s Sales & Service strategy, investigate root-cause sales opportunities, and ensure strong sales floor coverage through coaching, feedback, and workforce solutions. Represent the business in meetings, monitor budgets and key metrics, and support future planning and team development on a rotating roster.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Alo Yoga
Alo Yoga
1 month ago

Sales & Service Manager - Bondi Junction

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Lead the Sales & Service team to deliver an exceptional in-store guest experience while driving sales performance. Partner with the General Manager to execute the store’s Sales & Service strategy, investigate root-cause sales opportunities, and ensure strong sales floor coverage through coaching, feedback, and workforce solutions. Represent the business in meetings, monitor budgets and key metrics, and support future planning and team development on a rotating roster.
Location: Australia
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Oversee the Sales & Service team to deliver an exceptional guest experience through guest connection and technical product education, supporting the team with feedback and coaching.
  • •Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps.
  • •Ensure effective sales floor coverage by developing workforce solutions and leading selling initiatives throughout the store.
  • •Partner with the General Manager to build the Sales & Service strategy for the store and execute it with the Sales & Service team.
  • •Review, monitor, and partner with the General Manager to manage budget, reporting, and business metrics (e.g., expenses and sell-thru), supporting quarterly sales planning.

Pay and Benefits

Perks:Wellness StipendClothing AllowanceStore Incentives

Key Requirements

  • •3-5 years of retail or related industry leadership experience.
  • •Working knowledge of MS Office (Word, Excel and Outlook).
  • •Extraordinary interpersonal and communication skills (verbal and written).
  • •Agile with the ability to handle multiple tasks in a changing environment.
  • •Ability to work a rotating roster across peak trading periods and weekends, with constant movement in and around the store.
Experience:3-5 yearsRetail
Skills:CommunicationCoachingTeam leadershipTime managementAccountability
Languages:English
Tech Stack:MS OfficeWordExcelOutlook

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn