Genesis AI

4 weeks ago

On-site Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Keep Genesis’s robot data collection running by standing up stations and partner sites, diagnosing and fixing issues end to end across hardware, software, and data, and preventing recurring failures. Be on the ground with customer teams to resolve problems on site, translate field learnings into tickets and data requests for model/platform/hardware teams, and help bring up new tasks and deployments across multiple sites.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Key Responsibilities

•Stand up stations and partner sites to keep collection running and collecting accepted hours through disruptions.
•Travel to customer sites to resolve problems on the spot alongside customer teams and feed learnings back to the global team.
•Diagnose, fix, and implement solutions for site and floor issues end to end across hardware, software, and data.
•Create the loop with model/platform/hardware teams by turning field observations into tickets and data requests.
•Support new tasks and sites by helping with task setup, acceptance, and standard setup for new deployments.

Key Requirements

•Hands-on engineer who likes the field and has kept a robotics, hardware, teleoperation, or data-systems operation running in the real world.
•Comfortable debugging across hardware, software, and data, with Linux and Python experience.
•Able to work effectively with customers on site, partnering to solve problems and identify where support is needed next.
•Able to translate between operators and researchers, working comfortably with both perspectives.
•Shows ownership and urgency—when something is down, drives it to resolution until it runs.

Experience:RoboticsTeleoperationData systemsEmbodied-AIAutonomous vehicles

Skills:OwnershipUrgencyCustomer-facingTroubleshootingCross-functional communication

Tech Stack:LinuxPython

Company Brief

Genesis AI

Genesis AI is a global physical AI research lab and full‑stack robotics company building a universal robotics foundation model and horizontal platform to enable general‑purpose robots and scale automation of physical labor.

Industry: AI & Machine Learning

Company Size: Small (11 to 50 employees)

Growth: Early Stage Startup

Funding: Seed

Headquarters: Paris, France

Founded: 2024

Website LinkedIn

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Genesis AI

4 weeks ago

On-site Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Key Responsibilities

•Stand up stations and partner sites to keep collection running and collecting accepted hours through disruptions.
•Travel to customer sites to resolve problems on the spot alongside customer teams and feed learnings back to the global team.
•Diagnose, fix, and implement solutions for site and floor issues end to end across hardware, software, and data.
•Create the loop with model/platform/hardware teams by turning field observations into tickets and data requests.
•Support new tasks and sites by helping with task setup, acceptance, and standard setup for new deployments.

Key Requirements

•Hands-on engineer who likes the field and has kept a robotics, hardware, teleoperation, or data-systems operation running in the real world.
•Comfortable debugging across hardware, software, and data, with Linux and Python experience.
•Able to work effectively with customers on site, partnering to solve problems and identify where support is needed next.
•Able to translate between operators and researchers, working comfortably with both perspectives.
•Shows ownership and urgency—when something is down, drives it to resolution until it runs.

Experience:RoboticsTeleoperationData systemsEmbodied-AIAutonomous vehicles

Skills:OwnershipUrgencyCustomer-facingTroubleshootingCross-functional communication

Tech Stack:LinuxPython

Company Brief

Genesis AI

Industry: AI & Machine Learning

Company Size: Small (11 to 50 employees)

Growth: Early Stage Startup

Funding: Seed

Headquarters: Paris, France

Founded: 2024

Website LinkedIn