Waitrose & Partners

13 hours ago

Digital Category Lead, Total Site/App

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Own the digital category strategy across the website and native app experience, bridging category trading with platform product development. Drive app retention, refine site taxonomy, improve end-to-end customer journeys, and uncover cross-category discovery opportunities. Lead a high-performing digital merchandising team (6–11 Partners) to deliver annual, period, and weekly performance using advanced analytics tools and experimentation. Partner across Commercial, Customer, and Digital teams to execute trade plans and campaigns.

Location: London

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Define and deliver the digital category strategy against revenue, margin, and growth targets across conversion, range, and availability.
•Own day-to-day digital trading: forecast performance, communicate insights, and deploy actions to maximize growth and mitigate risk.
•Enhance the digital customer journey across search, content, and merchandising, collaborating with product and design teams to remove friction and improve conversion.
•Use advanced analytics tools to derive insights, run experimentation tests, and continuously optimize site performance.
•Lead, coach, and inspire a team of 6–11 Partners, partnering with Commercial, Customer, and Digital teams to execute trade plans and launches.

Pay and Benefits

Salary: GBP 76,800 - 123,000 annually

Key Requirements

•Proven track record delivering large-scale content, campaigns, and site optimisations at pace in a fast-moving environment.
•Demonstrated ability to drive growth within native mobile apps and improve site navigation/taxonomy while balancing trading and long-term UX.
•Ability to analyse holistic customer journeys across multiple product verticals to reduce cross-site friction and improve sitewide conversion.
•Strong financial and commercial acumen, translating metrics and budget management into data-led decisions.
•5+ years leading and developing high-performing, diverse (including remote) teams through transformation and change.

Skills:LeadershipCommunicationExecutive influenceCross-functional collaborationGrowth mindset

Tech Stack:AdobeContentSquareTableauAI

Company Brief

Waitrose & Partners

Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Bracknell, United Kingdom

Founded: 1904

Website LinkedIn

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Waitrose & Partners

13 hours ago

Digital Category Lead, Total Site/App

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: London

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Define and deliver the digital category strategy against revenue, margin, and growth targets across conversion, range, and availability.
•Own day-to-day digital trading: forecast performance, communicate insights, and deploy actions to maximize growth and mitigate risk.
•Enhance the digital customer journey across search, content, and merchandising, collaborating with product and design teams to remove friction and improve conversion.
•Use advanced analytics tools to derive insights, run experimentation tests, and continuously optimize site performance.
•Lead, coach, and inspire a team of 6–11 Partners, partnering with Commercial, Customer, and Digital teams to execute trade plans and launches.

Pay and Benefits

Salary: GBP 76,800 - 123,000 annually

Key Requirements

•Proven track record delivering large-scale content, campaigns, and site optimisations at pace in a fast-moving environment.
•Demonstrated ability to drive growth within native mobile apps and improve site navigation/taxonomy while balancing trading and long-term UX.
•Ability to analyse holistic customer journeys across multiple product verticals to reduce cross-site friction and improve sitewide conversion.
•Strong financial and commercial acumen, translating metrics and budget management into data-led decisions.
•5+ years leading and developing high-performing, diverse (including remote) teams through transformation and change.

Skills:LeadershipCommunicationExecutive influenceCross-functional collaborationGrowth mindset

Tech Stack:AdobeContentSquareTableauAI

Company Brief

Waitrose & Partners

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Bracknell, United Kingdom

Founded: 1904

Website LinkedIn