Senior AI Engineer - Utah

Podium
United States
Workplace: OnsiteFull timeUSD 160,000 - 190,000 annuallyFunction: Data Science & Machine LearningExperience: 6-10 yearsSkills: ["Communication","Leadership","Problem-solving","Collaboration","Teamwork"]

Lead design and development of Podium's AI Agent platform, scaling high-volume, real-time conversations across multiple channels. Own architecture, APIs, and infrastructure, collaborating with AI/ML scientists to deliver reliable, low-latency experiences that convert leads into customers. This senior role demands distributed systems expertise, strong communication, and hands-on work across the stack, on-site in Utah.

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FursaFursa
Podium
Podium
7 months ago

Senior AI Engineer - Utah

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Lead design and development of Podium's AI Agent platform, scaling high-volume, real-time conversations across multiple channels. Own architecture, APIs, and infrastructure, collaborating with AI/ML scientists to deliver reliable, low-latency experiences that convert leads into customers. This senior role demands distributed systems expertise, strong communication, and hands-on work across the stack, on-site in Utah.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Sr. Manager level

Key Responsibilities

  • •Build and scale the AI Agent platform to support high-volume, real-time conversational workflows with low latency.
  • •Design and implement APIs, services, and infrastructure powering multi-turn, cross-channel customer interactions.
  • •Own the full lifecycle: architecture, implementation, deployment, and ongoing reliability.
  • •Prototype rapidly, iterate with live interaction data, and improve system performance and user experience.
  • •Implement observability and monitoring to ensure reliability in production, focusing on agent accuracy and latency.

Pay and Benefits

Salary: USD 160,000 - 190,000 annually
Perks:Health InsuranceVision401kPaid Leave

Key Requirements

  • •6-10+ years of professional software engineering experience with at least one modern language such as Go, Python, or Elixir.
  • •1+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows.
  • •Proven success designing and maintaining distributed or high-throughput systems.
  • •Strong problem-solving ability and comfort navigating ambiguity in large-scale systems.
  • •Must be willing to work on site, 5 days per week.
Experience:6-10 years
Skills:CommunicationLeadershipProblem-solvingCollaborationTeamwork
Languages:English
Tech Stack:GoPythonElixirAPIsDistributed systemsLangGraphCrewAIAutoGenLLMObservabilityMonitoring

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Podium
Provides a business messaging and customer interaction platform that helps local businesses manage reviews, messaging, payments, and webchat to improve customer experience and grow their online reputation.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Lehi, United States
Founded: 2014
WebsiteLinkedIn