Zurich Insurance

3 days ago

SME Underwriter (North Sydney, AU)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Provide friendly, professional phone support to brokers and customers, handling policy renewals, referrals, and general enquiries for SME packages. Build trusted relationships with brokers and partners, manage a high-volume queue of tasks independently, and use Zurich’s digital platforms to streamline processes. Collaborate across teams to deliver strong customer outcomes and share feedback to continuously improve insurance products and services.

Location: Australia

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Banking, Lending & Credit

Key Responsibilities

•Provide friendly, professional phone support to brokers and customers, assisting with policy renewals, referrals, and general enquiries.
•Build strong relationships with brokers and partners and become a trusted point of contact.
•Learn and use Zurich’s digital platforms to make processes simple and efficient for customers.
•Manage your own queue of tasks, working independently with support from your team.
•Collaborate with colleagues across different teams and share feedback to improve products and services.

Pay and Benefits

Perks:Annual LeaveHybrid WorkingParental LeaveWellness StipendWork-from-home Setup

Key Requirements

•Experience in customer service, retail, hospitality, call centres, recruitment, sales, or similar roles.
•Strong communication skills and a friendly, professional phone manner.
•A positive, proactive attitude with the confidence to work independently in a fast-paced environment.
•High attention to detail and the ability to manage multiple tasks at once.
•Willingness to learn new systems and embrace digital technology.

Skills:CommunicationCustomer focusProblem-solvingRelationship buildingAttention to detailIndependent workAdaptabilityMulti-tasking

Company Brief

Zurich Insurance

Zurich Insurance Group is a global insurance company offering a wide range of general insurance and life insurance products and services to individuals, small businesses and large corporations across multiple markets worldwide.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Zurich, Switzerland

Founded: 1872

Glassdoor: 3.7

Website LinkedIn

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Zurich Insurance

3 days ago

SME Underwriter (North Sydney, AU)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Australia

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Banking, Lending & Credit

Key Responsibilities

•Provide friendly, professional phone support to brokers and customers, assisting with policy renewals, referrals, and general enquiries.
•Build strong relationships with brokers and partners and become a trusted point of contact.
•Learn and use Zurich’s digital platforms to make processes simple and efficient for customers.
•Manage your own queue of tasks, working independently with support from your team.
•Collaborate with colleagues across different teams and share feedback to improve products and services.

Pay and Benefits

Perks:Annual LeaveHybrid WorkingParental LeaveWellness StipendWork-from-home Setup

Key Requirements

•Experience in customer service, retail, hospitality, call centres, recruitment, sales, or similar roles.
•Strong communication skills and a friendly, professional phone manner.
•A positive, proactive attitude with the confidence to work independently in a fast-paced environment.
•High attention to detail and the ability to manage multiple tasks at once.
•Willingness to learn new systems and embrace digital technology.

Skills:CommunicationCustomer focusProblem-solvingRelationship buildingAttention to detailIndependent workAdaptabilityMulti-tasking

Company Brief

Zurich Insurance

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Zurich, Switzerland

Founded: 1872

Glassdoor: 3.7

Website LinkedIn