Solutions & Implementation Engineer

BizzyCar
Boston
Workplace: HybridFull timeUSD 70,000 - 90,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Ownership","Bias to action","Learning agility","Adaptability","Structured problem-solving"]

Own end-to-end dealer implementations for a B2B SaaS platform: configure solutions to each dealership’s workflow and tech stack, validate data flows before go-live, and train non-technical staff to drive adoption. Triage live issues by reading logs and distinguishing configuration problems from product bugs, then feed insights back to product. Act as the on-site expert for a net-new AI workflow rollout and help formalize runbooks and SOPs.

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FursaFursa
BizzyCar
BizzyCar
13 hours ago

Solutions & Implementation Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own end-to-end dealer implementations for a B2B SaaS platform: configure solutions to each dealership’s workflow and tech stack, validate data flows before go-live, and train non-technical staff to drive adoption. Triage live issues by reading logs and distinguishing configuration problems from product bugs, then feed insights back to product. Act as the on-site expert for a net-new AI workflow rollout and help formalize runbooks and SOPs.
Location: Boston
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Own dealer implementations end-to-end from kickoff through go-live and early hypercare.
  • •Configure solutions per dealership by translating workflows and tech stack through structured discovery and engineering collaboration.
  • •Train non-technical dealership staff for adoption and manage change through the rollout.
  • •Run implementations as a project—own timelines, stakeholders, and go-live dates.
  • •Troubleshoot live issues by reproducing problems, reading logs, escalating appropriately, and writing clean repro steps and runbooks.
Travel: Extensive travel

Pay and Benefits

Salary: USD 70,000 - 90,000 annually
Perks:Health InsuranceDentalVision401kEquityPaid Leave

Key Requirements

  • •Hands-on integration & configuration experience wiring a product to external systems via APIs, webhooks, or configuration tools and validating end-to-end.
  • •Troubleshooting and log diagnosis—reproducing issues, reading logs, and isolating configuration problems from product bugs.
  • •Experience delivering customer training or enablement, ideally to non-technical audiences.
  • •Implementation project management—running a kickoff-to-go-live timeline and owning stakeholders.
  • •Comfort validating and verifying data across systems (e.g., confirming records, statuses, or availability sync correctly).
Experience:SaaSB2BAutomotive retailAI
Skills:OwnershipBias to actionLearning agilityAdaptabilityStructured problem-solving
Tech Stack:APIsWebhooksRESTAuthenticationSQLLogsRunbooksSOPsCDKReynoldsTekionXtimeMyKaarma

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

BizzyCar
Operates a digital platform for car-related services, offering a marketplace and tools for buying, selling, renting, or managing vehicles and fleet services for consumers and businesses.
Industry: Mobility Platforms
Website