Help Desk Technician
Replit
United States
Workplace: HybridFull timeUSD 93,000 - 120,000 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 1+ yearsSkills: ["Organizational skills","Customer-first mindset","Verbal communication","Written communication"]Provide first-line (Tier 1) onsite IT support for end users in a primarily macOS environment at a Foster City office. Troubleshoot MacBook hardware, software, and peripherals, assist with Google Workspace collaboration tools, and support onboarding/offboarding with provisioning and access setup. Maintain endpoint technology and conference room AV systems, manage IT inventory and consumables, document issues in an ITSM/ticketing platform, and escalate complex problems when needed.
