AI Productivity Analyst

Dialpad
United States
Workplace: OnsiteFull timeFunction: Data Science & Machine LearningExperience: 1-2 yearsEducation: bachelorsSkills: ["Communication","Analytical","Collaboration","Presentation","Problem-solving"]

We are seeking an AI Productivity Analyst to scout, evaluate, test, and pilot third-party AI tools to unlock productivity across Dialpad. You’ll partner with Engineering, Design, Marketing, Customer Success, and FP&A to map bottlenecks, run structured experiments, build ROI models, and drive an internal AI transformation through adoption, training, and measurable impact.

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FursaFursa
Dialpad
Dialpad
4 months ago

AI Productivity Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

We are seeking an AI Productivity Analyst to scout, evaluate, test, and pilot third-party AI tools to unlock productivity across Dialpad. You’ll partner with Engineering, Design, Marketing, Customer Success, and FP&A to map bottlenecks, run structured experiments, build ROI models, and drive an internal AI transformation through adoption, training, and measurable impact.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Entry level

Key Responsibilities

  • •Partner with functional leads to map high-value process bottlenecks.
  • •Research, shortlist, and demo external GenAI & ML products that can automate or accelerate workflows.
  • •Design and run structured experiments (PoCs, A/B tests, pilot roll-outs) to quantify productivity impact and user adoption.
  • •Develop and present ROI models, providing actionable recommendations to senior leadership.
  • •Support implementation (including light configuration, prompt engineering, and user training) of selected solutions.

Key Requirements

  • •1-2 years of experience in AI/analytics or related field.
Experience:1-2 yearsAIGenAISaaS
Education:Bachelor's in Computer Science
Skills:CommunicationAnalyticalCollaborationPresentationProblem-solving
Languages:English
Tech Stack:GeminiChatGPTClaudeGrokPrompt engineeringPythonSQLTableau

Company Brief

Dialpad
Provides cloud-based business communications platform offering voice, video, messaging, contact center, and AI-driven call intelligence to help teams communicate and collaborate across devices and locations.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2011
WebsiteLinkedIn