Red Hat

3 weeks ago

Security Technical Account Manager - Project Lightwell - Japan

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Serve as a security subject-matter expert for strategic enterprise customers supporting Project Lightwell. Provide proactive security monitoring, diagnostic and remediation guidance, and incident communication, while mentoring customer security and operations teams. Partner with engineering, product, and support to debug and resolve issues, facilitate scanning/triage/patching/backporting, and help customers plan upgrades and secure software supply chain practices.

Location: Tokyo

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Liaise with Red Hat Product Security and partners on behalf of customers, translating security paradigms between customer operations and security teams.
•Provide analytical support for proactive security monitoring, diagnostics, remediation guidance, and security impacts from planned changes.
•Facilitate customer use of the Project Lightwell clearinghouse to coordinate scanning, triage, patching, and backporting.
•Work closely with engineering, product management, and global support teams to debug, test, and resolve issues; manage customer expectations and communications for major incidents.
•Mentor security and operations staff, deliver technical reviews and knowledge sharing, and maintain up-to-date documentation and engagement plans.

Key Requirements

•Associates' or Bachelor’s degree or higher in computer science or a technical discipline.
•Red Hat Certified RHCE (RHCA preferred).
•Security certification (CISSP, CCSP, CompTIA Security+, (ISC)² Certified in Cybersecurity, or Certified Ethical Hacker) preferred.
•10+ years of experience in a security role, customer support, development, engineering, or QA organization.
•Experience with Red Hat Enterprise Linux (RHEL), Docker, Kubernetes, and Ansible; plus working knowledge of agile/scrum and DevOps.

Experience:10+ years

Education:Bachelor's in computer science or a technical discipline

Skills:CommunicationCollaborationMentorshipCustomer relationship managementIssue investigation

Certifications:RHCERHCACISSPCCSPCompTIA Security+(ISC)² Certified in CybersecurityCertified Ethical Hacker

Languages:EnglishJapanese

Tech Stack:JavaPythonJavaScriptRHELRed Hat Enterprise LinuxSatelliteAnsibleDockerKubernetesCICDContinuous integrationContinuous deliveryMicroservicesContainer orchestration

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Red Hat

Provides enterprise open-source software solutions, including Red Hat Enterprise Linux, middleware, cloud, container, and Kubernetes technologies, delivering support, services, and solutions for hybrid cloud environments.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Unicorn (USD 1B+)

Funding: IPO / Publicly Listed

Headquarters: Raleigh, United States

Founded: 1993

Website LinkedIn

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Red Hat

3 weeks ago

Security Technical Account Manager - Project Lightwell - Japan

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Tokyo

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Liaise with Red Hat Product Security and partners on behalf of customers, translating security paradigms between customer operations and security teams.
•Provide analytical support for proactive security monitoring, diagnostics, remediation guidance, and security impacts from planned changes.
•Facilitate customer use of the Project Lightwell clearinghouse to coordinate scanning, triage, patching, and backporting.
•Work closely with engineering, product management, and global support teams to debug, test, and resolve issues; manage customer expectations and communications for major incidents.
•Mentor security and operations staff, deliver technical reviews and knowledge sharing, and maintain up-to-date documentation and engagement plans.

Key Requirements

•Associates' or Bachelor’s degree or higher in computer science or a technical discipline.
•Red Hat Certified RHCE (RHCA preferred).
•Security certification (CISSP, CCSP, CompTIA Security+, (ISC)² Certified in Cybersecurity, or Certified Ethical Hacker) preferred.
•10+ years of experience in a security role, customer support, development, engineering, or QA organization.
•Experience with Red Hat Enterprise Linux (RHEL), Docker, Kubernetes, and Ansible; plus working knowledge of agile/scrum and DevOps.

Experience:10+ years

Education:Bachelor's in computer science or a technical discipline

Skills:CommunicationCollaborationMentorshipCustomer relationship managementIssue investigation

Certifications:RHCERHCACISSPCCSPCompTIA Security+(ISC)² Certified in CybersecurityCertified Ethical Hacker

Languages:EnglishJapanese

Tech Stack:JavaPythonJavaScriptRHELRed Hat Enterprise LinuxSatelliteAnsibleDockerKubernetesCICDContinuous integrationContinuous deliveryMicroservicesContainer orchestration

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Red Hat

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Unicorn (USD 1B+)

Funding: IPO / Publicly Listed

Headquarters: Raleigh, United States

Founded: 1993

Website LinkedIn