Director, MarTech Content & Workflow Design
USAA
San Antonio
Workplace: HybridFull timeUSD 143,320 - 273,930 annuallyFunction: Content & Editorial (Writing/Editing)Experience: 8+ yearsEducation: bachelorsSkills: ["Strategic thinking","Communication","Leadership influence","People management","Managing ambiguity"]Lead the association-wide transformation of content management and workflow capabilities as a hands-on Director. Own and continuously enhance MarTech tools including Adobe Experience Manager, Aprimo, Workfront, and DAM, ensuring integration across the MarTech ecosystem. Build and scale a team, set digital/technology product strategy and roadmaps, and guide data-driven methodologies to improve customer experience and business outcomes. Drive adoption, governance, and change management across cross-functional partners.
