Teletech

1 month ago

Senior Network Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Senior Network Engineer responsible for end-to-end network infra across on-prem, data centers and cloud. Owns firewall, VPN, WAN/LAN routing, wireless and AWS cloud networking, with multi-account governance and collaboration with Security and Identity teams to ensure secure, scalable connectivity.

Location: South Africa

Workplace: Onsite

Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

•Administer, document, and maintain Palo Alto Networks next-generation firewalls, including security policy management, App-ID/User-ID configuration, Threat Prevention, URL Filtering, and GlobalProtect VPN.
•Design, implement, and maintain site-to-site VPN tunnels with business partners; troubleshoot IKE/IPsec issues and maintain tunnel documentation.
•Monitor network security posture, analyze firewall logs, and respond to security events; stay current on CVEs and Palo Alto security advisories.
•Define and enforce network segmentation policies; ensure firewall rule bases are reviewed regularly and follow least-privilege principles.
•Coordinate with the broader security team on vulnerability management, compliance controls, and security architecture reviews.

Travel: Low travel

Key Requirements

•Hands-on administration of Palo Alto Networks next-generation firewalls with PCNSE or equivalent experience preferred.
•Proficiency with Cisco Nexus switching (NX-OS) and Cisco Meraki SD-WAN/switching administration.
•Strong BGP and OSPF routing knowledge; ability to design and troubleshoot site-to-site VPNs (IKE/IPsec).
•AWS cloud networking experience: VPC design, Transit Gateway, Security Groups, Route 53, Flow Logs; familiarity with multi-account IAM and SCPs.
•Experience with Infrastructure as Code tools (Terraform or CloudFormation) for network provisioning; willingness to work across on-prem and cloud environments.

Experience:NetworkingCloudAwsVpnSecurityWanLan

Education:Bachelor's

Skills:Active DirectoryDNSDHCPSAML SSOVPNIPsecWANLANBGPOSPFVPCTransit GatewayCloudWatchTerraformCloudFormationDirect Connect

Certifications:CCNPAWS Certified Advanced Networking SpecialtyAWS Solutions Architect

Tech Stack:Palo AltoNGFWVPNIPsecCisco NexusNX-OSMerakiBGPOSPFAWSTransit GatewayVPCDirect ConnectCloudWatchTerraformCloudFormationRuckus Wireless

Company Brief

Teletech

Provides customer experience (CX) technology and services, including contact center operations, digital consulting, and cloud-based CX platforms to help enterprises improve customer engagement and operational efficiency.

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Englewood, United States

Founded: 1982

Website LinkedIn

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Teletech

1 month ago

Senior Network Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: South Africa

Workplace: Onsite

Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

•Administer, document, and maintain Palo Alto Networks next-generation firewalls, including security policy management, App-ID/User-ID configuration, Threat Prevention, URL Filtering, and GlobalProtect VPN.
•Design, implement, and maintain site-to-site VPN tunnels with business partners; troubleshoot IKE/IPsec issues and maintain tunnel documentation.
•Monitor network security posture, analyze firewall logs, and respond to security events; stay current on CVEs and Palo Alto security advisories.
•Define and enforce network segmentation policies; ensure firewall rule bases are reviewed regularly and follow least-privilege principles.
•Coordinate with the broader security team on vulnerability management, compliance controls, and security architecture reviews.

Travel: Low travel

Key Requirements

•Hands-on administration of Palo Alto Networks next-generation firewalls with PCNSE or equivalent experience preferred.
•Proficiency with Cisco Nexus switching (NX-OS) and Cisco Meraki SD-WAN/switching administration.
•Strong BGP and OSPF routing knowledge; ability to design and troubleshoot site-to-site VPNs (IKE/IPsec).
•AWS cloud networking experience: VPC design, Transit Gateway, Security Groups, Route 53, Flow Logs; familiarity with multi-account IAM and SCPs.
•Experience with Infrastructure as Code tools (Terraform or CloudFormation) for network provisioning; willingness to work across on-prem and cloud environments.

Experience:NetworkingCloudAwsVpnSecurityWanLan

Education:Bachelor's

Skills:Active DirectoryDNSDHCPSAML SSOVPNIPsecWANLANBGPOSPFVPCTransit GatewayCloudWatchTerraformCloudFormationDirect Connect

Certifications:CCNPAWS Certified Advanced Networking SpecialtyAWS Solutions Architect

Tech Stack:Palo AltoNGFWVPNIPsecCisco NexusNX-OSMerakiBGPOSPFAWSTransit GatewayVPCDirect ConnectCloudWatchTerraformCloudFormationRuckus Wireless

Company Brief

Teletech

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Englewood, United States

Founded: 1982

Website LinkedIn