Global Benefits Admin Specialist

Sequoia
Anywhere
Workplace: RemoteFull timeFunction: Administration & Executive AssistanceExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Attention to detail","Data accuracy","Stakeholder management"]

Serve as the primary client point of contact for benefits inquiries, issues, and escalations. Process benefits events with brokers and carriers, manage HRIS/payroll/benefits data feeds and discrepancy resolution, and help ensure compliance through audits, documentation, and SOP development. Collect and validate client benefit plans during onboarding, configure eligibility, workflows, and integrations, and leverage AI to automate key processes while supporting open enrollment and life events.

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FursaFursa
Sequoia
Sequoia
4 months ago

Global Benefits Admin Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Serve as the primary client point of contact for benefits inquiries, issues, and escalations. Process benefits events with brokers and carriers, manage HRIS/payroll/benefits data feeds and discrepancy resolution, and help ensure compliance through audits, documentation, and SOP development. Collect and validate client benefit plans during onboarding, configure eligibility, workflows, and integrations, and leverage AI to automate key processes while supporting open enrollment and life events.
Location: Anywhere
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Act as the primary point of contact for clients on benefits-related inquiries, issues, and escalations
  • •Process benefits events in collaboration with clients, brokers, and carriers
  • •Manage data feeds and integrations between HRIS systems, payroll, and benefits platforms, including discrepancy resolution
  • •Collect, validate, and document client benefit plans and policies; guide setup during onboarding (eligibility rules, workflows, integrations)
  • •Conduct audits of benefits data for accuracy and to meet service level agreements (SLAs), supporting SOPs and documentation

Key Requirements

  • •3+ years of experience in benefits administration, HR support, or client-facing outsourcing/enrollment processing
  • •Proficiency with HRIS and benefits administration platforms (e.g., Workday, ADP, or similar)
  • •Understanding of global employee benefits programs and related compliance requirements
  • •Advanced Excel skills for working with large data sets (e.g., v-lookup, pivot tables)
  • •Experience with data integrations/file feeds between HRIS, payroll, and benefits systems, including AI experience
Experience:3+ yearsGlobal benefitsHR outsourcingEnrollment processingData integration
Education:Bachelor's
Skills:CommunicationProblem-solvingAttention to detailData accuracyStakeholder management
Languages:English
Tech Stack:WorkdayADPExcelAI

Company Brief

Sequoia
Global venture capital firm investing across seed, early-stage, and growth-stage technology companies. Provides capital, operational support, and network resources to help founders scale market-leading businesses across sectors and geographies.
Industry: Venture Capital
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Menlo Park, United States
Founded: 1972
WebsiteLinkedIn