Representative, Resort Kiosk (Dubai, AE)

Kerzer International
Dubai
Workplace: OnsiteFull timeFunction: SalesEducation: high_schoolSkills: ["Guest service","Communication","Interpersonal skills","Teamwork","Problem-solving"]

Serve guests at the Resort Kiosk by listening to needs, advising on attractions and marine/waterpark products, and selling experiences that fit guest requirements. Handle reservations and internal attraction/interaction bookings, process payments, respond to inquiries via in person/email/phone, and resolve guest concerns with a 5-star service mindset. Maintain accurate sales and inventory records, meet daily/monthly targets, and support events and trade exhibitions.

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Kerzer International
Kerzer International
5 days ago

Representative, Resort Kiosk (Dubai, AE)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Serve guests at the Resort Kiosk by listening to needs, advising on attractions and marine/waterpark products, and selling experiences that fit guest requirements. Handle reservations and internal attraction/interaction bookings, process payments, respond to inquiries via in person/email/phone, and resolve guest concerns with a 5-star service mindset. Maintain accurate sales and inventory records, meet daily/monthly targets, and support events and trade exhibitions.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Interact with guests to present products, respond to requirements, and drive sales of Atlantis Dubai attractions and experiences
  • •Provide excellent customer service across in-person, email, and phone enquiries, including resolving complaints and concerns
  • •Handle reservations and internal attraction/interaction bookings from guest services and related teams
  • •Process payments for interaction bookings and maintain accurate order and sales records in the computer system
  • •Review daily inventory reports, hit and exceed targets, and assist operational duties as required

Pay and Benefits

Perks:Health InsuranceDentalLife InsuranceAnnual FlightsDiscounted Rates

Key Requirements

  • •Previous experience with B2C sales and guest service focused organizations
  • •High school degree required
  • •Strong ability to anticipate and deliver superior guest service
  • •Ability to work outdoors in a fast-paced environment and stand for long periods, including inclement weather
  • •Ability to troubleshoot and resolve problems quickly while communicating clearly and professionally
Education:High School
Skills:Guest serviceCommunicationInterpersonal skillsTeamworkProblem-solving
Languages:EnglishArabicRussianChinese
Tech Stack:GalaxyEGalaxyIOS

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn