Account Manager, TikTok Shop Ads | SMB EMEA

TikTok
Dublin
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Relationship building","Communication","Analytical skills","Organizational skills","Problem-solving","Proactive mindset","Ownership"]

Serve as a trusted advisor to merchants and agencies on the EMEA Shop Amplify Team, guiding clients through the full lifecycle of TikTok Shop Ads. You’ll consult on activation, onboarding, and optimization, manage and improve campaign performance to maximize ROI, and drive revenue growth by accelerating Shop Ads adoption. Partner with cross-functional stakeholders, stay current on market and product developments, and deliver best-in-class customer service.

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FursaFursa
TikTok
TikTok
1 day ago

Account Manager, TikTok Shop Ads | SMB EMEA

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Serve as a trusted advisor to merchants and agencies on the EMEA Shop Amplify Team, guiding clients through the full lifecycle of TikTok Shop Ads. You’ll consult on activation, onboarding, and optimization, manage and improve campaign performance to maximize ROI, and drive revenue growth by accelerating Shop Ads adoption. Partner with cross-functional stakeholders, stay current on market and product developments, and deliver best-in-class customer service.
Location: Dublin
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Serve as a TikTok Shop Ads subject matter expert, providing strategic guidance on product adoption, campaign strategy, and optimization.
  • •Lead end-to-end merchant engagement including prospecting, onboarding, project planning, troubleshooting, and supporting activation and incubation programs.
  • •Oversee campaign setup, performance monitoring, and ongoing optimization; deliver actionable insights and recommendations to maximize ROI.
  • •Drive Shop Ads adoption for merchants scaling on TikTok Shop, supporting integrated media plans and account growth before and after sale.
  • •Stay up-to-date on TikTok Shop product developments, market trends, vertical dynamics, and competitor activities; manage cross-functional stakeholder relationships to drive client success.

Key Requirements

  • •Experience in advertising sales, business development, digital marketing, or eCommerce account management/client services.
  • •Proven ability to build strong relationships and trust with clients.
  • •Experience collaborating with cross-functional teams and managing multiple projects simultaneously.
  • •Excellent analytical, communication, and organizational skills.
  • •Self-driven, entrepreneurial, and able to achieve quantitative targets in fast-paced environments.
Experience:Advertising salesDigital marketingECommerceAccount management
Skills:Relationship buildingCommunicationAnalytical skillsOrganizational skillsProblem-solvingProactive mindsetOwnership

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn