Business Operations Associate

Mach9
San Francisco
Workplace: OnsiteFull timeUSD 120,000 - 150,000 annuallyFunction: Business OperationsExperience: 3+ yearsEducation: bachelorsSkills: ["Analytical thinking","Problem-solving","Bias toward action","Curiosity","Execution"]

Own recurring operations and reporting across quote-to-cash, billing, accounts receivable, customer setup, and customer operations. Tackle ambiguous process problems end-to-end—diagnose what’s happening, decide what should change, and drive execution into new workflows, controls, and documentation. Support OKRs and decision-making with dashboards and analysis while running (and improving) manual processes as the company scales.

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FursaFursa
Mach9
Mach9
15 hours ago

Business Operations Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 49 minutes agoStatus: Live

Job Summary

Own recurring operations and reporting across quote-to-cash, billing, accounts receivable, customer setup, and customer operations. Tackle ambiguous process problems end-to-end—diagnose what’s happening, decide what should change, and drive execution into new workflows, controls, and documentation. Support OKRs and decision-making with dashboards and analysis while running (and improving) manual processes as the company scales.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Run recurring operating processes across areas such as order forms and quote-to-cash, billing, accounts receivable, variable compensation, customer setup, and customer operations.
  • •Build and maintain reporting, dashboards, OKRs, and analysis to understand company performance and improve decisions.
  • •Investigate ambiguous operating problems, determine what is happening, identify needed changes, and drive solutions through execution.
  • •Turn solutions into working processes, including workflows, systems, documentation, controls, and recurring execution.
  • •Run manual or imperfect processes while identifying opportunities to simplify, improve, automate, or eliminate unnecessary work.

Pay and Benefits

Salary: USD 120,000 - 150,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveEquity

Key Requirements

  • •3+ years of work experience in business operations, consulting, finance, strategy, or another highly analytical and execution-oriented environment.
  • •Bachelor’s degree, ideally in a quantitative field (statistics, finance, economics, engineering, computer science, mathematics, or similar STEM/analytical discipline).
  • •Strong analytical and problem-solving skills to understand ambiguous problems, form a point of view, and decide next steps.
  • •Bias toward action—ensure responsibilities are completed rather than waiting for a perfect playbook.
  • •Curiosity about AI and new tools, with willingness to experiment to automate work and improve analysis.
Experience:3+ years
Education:Bachelor's in statistics, finance, economics, engineering, computer science, mathematics, or another STEM or analytical discipline
Skills:Analytical thinkingProblem-solvingBias toward actionCuriosityExecution
Tech Stack:SpreadsheetsDashboardsOKRsCursorChatGPTClaude

Company Brief

Mach9
Builds AI-powered geospatial production software (Digital Surveyor) that converts LiDAR and imagery into engineering-ready 2D/3D maps and extracts features for surveying, transportation, and infrastructure teams.
Industry: Civil Engineering
Company Size: Small (11 to 50 employees)
Growth: Early Stage Startup
Funding: Seed
Headquarters: San Francisco, United States
Founded: 2021
Glassdoor
Glassdoor: 5.0
WebsiteLinkedInGlassdoor