Customer Experience Banker- Johnstown

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Sales"]

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships. You’ll resolve customer issues, educate customers on consumer deposit products, and use a disciplined sales process—including follow-up, outbound calling, and referrals—to identify goals and recommend appropriate banking products. You’ll also deepen relationships by educating customers on other bank services, while adhering to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
4 hours ago

Customer Experience Banker- Johnstown

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships. You’ll resolve customer issues, educate customers on consumer deposit products, and use a disciplined sales process—including follow-up, outbound calling, and referrals—to identify goals and recommend appropriate banking products. You’ll also deepen relationships by educating customers on other bank services, while adhering to operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate and inform customers on consumer deposit products.
  • •Proactively grow customer relationships through a disciplined sales process, follow-up, outbound calling, and referrals from customers and partners.
  • •Refer and educate customers to other areas of the bank to deepen relationships and build strong partnerships.
  • •Follow operational, security, risk, and regulatory policies and procedures while balancing daily activities and maintaining accurate transaction processing.

Key Requirements

  • •High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •1 year or more in customer service in banking, financial services, or goal driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
  • •Ability to adhere to operational, security, risk and regulatory policies and procedures.
Experience:1+ years
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationSales
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn