2 weeks ago

Product & Agricultural Technical Support Specialist (Quebec, CA, J3V 6B8)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Provide technical support to customers and end users for software and hardware issues, manage new user access and customer access controls, and support other Maximus technology specialists. Monitor monitoring reports to analyze and identify ongoing issues, while maintaining a strong customer service focus. Work from the Saint-Bruno-de-Montarville area in a role combining electronics/telecom fundamentals with hands-on troubleshooting and ticketing support.

Location: Quebec, Germany

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Key Responsibilities

•Work with customers and end users to provide technical support and assistance with software and hardware issues.
•Manage new user access and control customer access.
•Provide technical support to other Maximus technology specialists.
•Monitor monitoring reports to analyze and identify ongoing issues.
•Perform other related duties.

Key Requirements

•Degree in Electronics or Telecommunication Technology (or related field).
•2 years of experience in a similar position.
•Bilingualism (French and English) in speaking and writing.
•In-depth knowledge of hardware and software, with basic knowledge of electronics.
•Familiarity with the ZENDESK service ticket and complaint system.

Experience:2+ yearsAgricultureIT

Education:

Skills:Customer serviceCommunicationOrganizational skillsRelationship building

Languages:FrenchEnglishSpanish

Tech Stack:ZENDESK

Company Brief

Ingersoll Rand

Designs, manufactures, and services industrial equipment and technologies including air compressors, power tools, fluid management systems, and downstream industrial solutions for manufacturing, construction, and commercial customers worldwide.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Davidson, United States

Founded: 1871

Website LinkedIn

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Ingersoll Rand

2 weeks ago

Product & Agricultural Technical Support Specialist (Quebec, CA, J3V 6B8)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Quebec, Germany

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Key Responsibilities

•Work with customers and end users to provide technical support and assistance with software and hardware issues.
•Manage new user access and control customer access.
•Provide technical support to other Maximus technology specialists.
•Monitor monitoring reports to analyze and identify ongoing issues.
•Perform other related duties.

Key Requirements

•Degree in Electronics or Telecommunication Technology (or related field).
•2 years of experience in a similar position.
•Bilingualism (French and English) in speaking and writing.
•In-depth knowledge of hardware and software, with basic knowledge of electronics.
•Familiarity with the ZENDESK service ticket and complaint system.

Experience:2+ yearsAgricultureIT

Education:

Skills:Customer serviceCommunicationOrganizational skillsRelationship building

Languages:FrenchEnglishSpanish

Tech Stack:ZENDESK

Company Brief

Ingersoll Rand

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Davidson, United States

Founded: 1871

Website LinkedIn