Internet Sales / E-Sales Agent - BMW of Denver Downtown

Engage customers who contact the dealership to buy new or pre-owned vehicles through inbound phone, internet inquiries, and chats. Use lead management tools and CRM software to qualify inquiries, respond promptly and professionally, provide pricing and payment options, and generate sales appointments. Maintain follow-up cadence, track KPIs, and develop strong customer relationships through ongoing training in products, incentives, and sales tactics.