Customer Experience Banker - Apple Valley, MN

Huntington Bancshares
United States
Workplace: OnsiteFull timeUSD 23 - 24 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, building and retaining consumer and business relationships by identifying financial goals and recommending deposit and other banking products. Provide accurate, efficient transaction processing, daily balancing, and exemplary customer service. Use disciplined follow-up, outbound calling, and referrals to grow accounts, educate customers on deposit products, and refer customers to other bank areas while adhering to all operational, risk, security, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
1 day ago

Customer Experience Banker - Apple Valley, MN

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Last checked: 3 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, building and retaining consumer and business relationships by identifying financial goals and recommending deposit and other banking products. Provide accurate, efficient transaction processing, daily balancing, and exemplary customer service. Use disciplined follow-up, outbound calling, and referrals to grow accounts, educate customers on deposit products, and refer customers to other bank areas while adhering to all operational, risk, security, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and recommend appropriate banking services.
  • •Identify opportunities to grow relationships through a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies while performing accurate transaction processing and daily balancing.

Pay and Benefits

Salary: USD 23 - 24 hourly
Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirement SavingsPaid LeavePaid Holidays

Key Requirements

  • •High school diploma (or GED) and at least 1 year of customer service or military service, or a Bachelor's Degree.
  • •Proficiency in understanding and educating customers on consumer deposit products.
  • •1+ year of customer service in banking/financial services or goal-driven retail sales (preferred).
  • •Ability to handle cash and process transactions accurately.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn