Amplitude

3 weeks ago

Senior Customer Success Architect

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Serve as a trusted technical operator for global customers using Amplitude. You’ll audit and improve product analytics implementations, help map end-to-end data flow between Amplitude and upstream sources (CDPs, warehouses, and pipelines), and run deep-dive investigations into data discrepancies. Create integration playbooks and prioritized remediation recommendations, collaborate with Product/Engineering/Platform Support, and share customer insights to continuously enhance the data management experience.

Location: Bengaluru

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Serve as a trusted technical hand-on operator for customers.
•Provide strategic benefit through Amplitude data audit and taxonomy clean-up.
•Assist customers in mapping data-flow architecture between Amplitude and upstream sources (Segment, mParticle, Snowflake, BigQuery, RudderStack, etc.).
•Create integration playbooks and run deep-dive investigations into data discrepancies with recommended action plans.
•Audit existing Amplitude implementations against best practices (SDK version, instrumentation patterns, property naming, event-volume efficiency) and collaborate with internal teams to improve the data management experience.

Key Requirements

•5+ years in a technical, customer-facing data or analytics role (implementation, solutions/sales engineering, analytics engineering, or data consulting).
•Competent in programming and web/mobile development concepts (SQL, JavaScript, Java, Python, Android, iOS, and RESTful APIs).
•Working knowledge of CDPs and event pipelines (Segment, mParticle, RudderStack).
•Familiarity with cloud data warehouses, especially Snowflake and BigQuery.
•Understanding of event taxonomy design and data governance principles, with strong cross-time-zone collaboration.

Experience:5+ yearsAnalyticsData consultingEnterprise customer successWeb and mobile developmentData governanceCDPs

Skills:Execution-orientedCustomer service orientedPrioritizationProject managementCross-functional collaboration

Languages:English

Tech Stack:SQLJavaScriptJavaPythonAndroidIOSRESTful APIsSegmentMParticleSnowflakeBigQueryRudderStackCDPEvent pipelinesSDK instrumentationAmplitude

Company Brief

Amplitude

Provides a product analytics platform that helps teams understand user behavior, optimize digital products, and drive growth through event-based analytics, experimentation, and data-driven insights.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2012

Website LinkedIn

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Amplitude

3 weeks ago

Senior Customer Success Architect

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Serve as a trusted technical hand-on operator for customers.
•Provide strategic benefit through Amplitude data audit and taxonomy clean-up.
•Assist customers in mapping data-flow architecture between Amplitude and upstream sources (Segment, mParticle, Snowflake, BigQuery, RudderStack, etc.).
•Create integration playbooks and run deep-dive investigations into data discrepancies with recommended action plans.
•Audit existing Amplitude implementations against best practices (SDK version, instrumentation patterns, property naming, event-volume efficiency) and collaborate with internal teams to improve the data management experience.

Key Requirements

•5+ years in a technical, customer-facing data or analytics role (implementation, solutions/sales engineering, analytics engineering, or data consulting).
•Competent in programming and web/mobile development concepts (SQL, JavaScript, Java, Python, Android, iOS, and RESTful APIs).
•Working knowledge of CDPs and event pipelines (Segment, mParticle, RudderStack).
•Familiarity with cloud data warehouses, especially Snowflake and BigQuery.
•Understanding of event taxonomy design and data governance principles, with strong cross-time-zone collaboration.

Experience:5+ yearsAnalyticsData consultingEnterprise customer successWeb and mobile developmentData governanceCDPs

Skills:Execution-orientedCustomer service orientedPrioritizationProject managementCross-functional collaboration

Languages:English

Tech Stack:SQLJavaScriptJavaPythonAndroidIOSRESTful APIsSegmentMParticleSnowflakeBigQueryRudderStackCDPEvent pipelinesSDK instrumentationAmplitude

Company Brief

Amplitude

Provides a product analytics platform that helps teams understand user behavior, optimize digital products, and drive growth through event-based analytics, experimentation, and data-driven insights.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2012

Website LinkedIn