Operations Leader - Full Time (New York City, NY, US, 10028)

Sephora
New York
Workplace: OnsiteFull timeUSD 28 - 32 hourlyFunction: Business OperationsExperience: 2+ yearsSkills: ["Leadership","Coaching","Communication","Problem-solving","Organizational skills","Time management","Team motivation","Inclusivity"]

Lead day-to-day store operations to drive operational excellence and support an exceptional client experience. Oversee inventory management, replenishment, and order fulfillment while maintaining Sephora’s operational and brand standards through visual merchandising, promotions, and store maintenance. Coach and develop the operations team, model punctuality and reliability, and help foster an inclusive, teamwork-focused environment to meet store goals.

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Sephora
Sephora
2 days ago

Operations Leader - Full Time (New York City, NY, US, 10028)

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Last checked: 12 hours agoStatus: Live

Job Summary

Lead day-to-day store operations to drive operational excellence and support an exceptional client experience. Oversee inventory management, replenishment, and order fulfillment while maintaining Sephora’s operational and brand standards through visual merchandising, promotions, and store maintenance. Coach and develop the operations team, model punctuality and reliability, and help foster an inclusive, teamwork-focused environment to meet store goals.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Oversee inventory management, replenishment, and order fulfillment while ensuring operational standards are met.
  • •Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
  • •Partner with the team to deliver exceptional service and contribute to store goal achievement.
  • •Coach and train team members on operational processes, selling behaviors, performance metrics, and company initiatives.
  • •Support inclusivity and teamwork by fostering an open, empowered culture and safe shopping experience.

Pay and Benefits

Salary: USD 28 - 32 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
  • •Proven ability to lead, coach, and develop teams to achieve goals.
  • •Strong attention to detail with excellent problem-solving and organizational skills.
  • •Effective time management with the ability to prioritize in a dynamic environment.
  • •Physically able to lift and carry up to 50 pounds as needed.
Experience:2+ yearsRetail operations
Skills:LeadershipCoachingCommunicationProblem-solvingOrganizational skillsTime managementTeam motivationInclusivity

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn