Citizens Bank

1 day ago

Citizens Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Greet customers in the branch lobby and help them complete simple transactions using digital tools like the mobile app and ATMs. Provide personalized advice and solutions, educating customers on Citizens products and referring them to Bankers for next steps. Follow all cash-handling policies and applicable state and local laws and regulations while delivering exceptional, customer-centric service during branch hours.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Greet customers in branch lobbies and help create positive experiences.
•Demonstrate and support use of the Citizens mobile app and ATMs for simple transactions.
•Provide personalized advice and solutions, educating customers on products and benefits.
•Connect customers to Bankers for the next step and effectively respond to questions and concerns.
•Follow all financial policies and procedures, including proper cash handling and applicable laws and regulations.

Pay and Benefits

Salary: USD 21 - 22.7 hourly

Perks:Health InsuranceDentalVision401kTuition AssistancePaid LeaveParental Leave

Key Requirements

•High school degree or GED.
•Minimum 6 months experience processing transactions (cash and/or digital payments).
•Minimum 1 year demonstrated customer experience recommending and referring products and services to customers.
•Strong listening and communication skills.
•Comfortable with using digital technology and able to work branch hours, including weekends and evenings.

Education:High School

Skills:ListeningCommunicationCustomer-centricProblem-solvingMultitasking

Languages:US

Tech Stack:Mobile appATMsDigital technology

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website

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Citizens Bank

1 day ago

Citizens Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Greet customers in branch lobbies and help create positive experiences.
•Demonstrate and support use of the Citizens mobile app and ATMs for simple transactions.
•Provide personalized advice and solutions, educating customers on products and benefits.
•Connect customers to Bankers for the next step and effectively respond to questions and concerns.
•Follow all financial policies and procedures, including proper cash handling and applicable laws and regulations.

Pay and Benefits

Salary: USD 21 - 22.7 hourly

Perks:Health InsuranceDentalVision401kTuition AssistancePaid LeaveParental Leave

Key Requirements

•High school degree or GED.
•Minimum 6 months experience processing transactions (cash and/or digital payments).
•Minimum 1 year demonstrated customer experience recommending and referring products and services to customers.
•Strong listening and communication skills.
•Comfortable with using digital technology and able to work branch hours, including weekends and evenings.

Education:High School

Skills:ListeningCommunicationCustomer-centricProblem-solvingMultitasking

Languages:US

Tech Stack:Mobile appATMsDigital technology

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website