Sales & Service Lead - Neuer Wall, Hamburg

Alo Yoga
Hamburg
Workplace: OnsiteFull timeFunction: SalesSkills: ["Leadership","Decision making","Coaching","Interpersonal communication","Written communication"]

Elevate the guest experience by leading daily sales-floor guest engagement, education, and coaching of team members. Drive results through analyzing reports, strategizing with action plans, and ensuring effective floor coverage and selling initiatives. Partner with Operations & Visual leadership on budgets, inventory control, vendor relationships, technology, and facilities while demonstrating business acumen using metrics. Lead and develop Sales & Service Associates and Cashiers through performance feedback and cross-functional training.

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Alo Yoga
Alo Yoga
3 days ago

Sales & Service Lead - Neuer Wall, Hamburg

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Elevate the guest experience by leading daily sales-floor guest engagement, education, and coaching of team members. Drive results through analyzing reports, strategizing with action plans, and ensuring effective floor coverage and selling initiatives. Partner with Operations & Visual leadership on budgets, inventory control, vendor relationships, technology, and facilities while demonstrating business acumen using metrics. Lead and develop Sales & Service Associates and Cashiers through performance feedback and cross-functional training.
Location: Hamburg
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead an exceptional guest experience on the floor by assessing guest connection and providing technical product education and coaching
  • •Build and maintain client relationships daily with customers
  • •Analyze reports to strategize, deliver results, and support action plans in deficient areas while highlighting growth opportunities
  • •Ensure effective sales-floor coverage by developing workforce solutions and leading selling initiatives throughout the store
  • •Directly oversee Sales & Service Associates and Cashiers, providing constant performance feedback and partnering on recruitment and development

Key Requirements

  • •Prior work experience in a client-centric, sales environment
  • •Proven leadership capabilities and excellent decision making
  • •Values and actively participates in feedback, receptive to receiving feedback
  • •Self-motivated with a desire to achieve results and excel as an individual and as a team
  • •Excellent interpersonal and written communication skills
Experience:RetailClient-centric
Skills:LeadershipDecision makingCoachingInterpersonal communicationWritten communication

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn