Director-Digital Product Management

American Express
New York
Workplace: HybridFull timeUSD 144,250 - 256,250 annuallyFunction: Executive & General ManagementSkills: ["Leadership","Analytical thinking","Strategic thinking","Stakeholder management","Executive communication"]

Lead enterprise payments product strategy and roadmap, modernizing Bill Pay and related payment experiences for U.S. customers. Own product vision for a multi-year Multi-Rail Payments program within the Enterprise Payments COE, and manage a team of product managers. Drive data-driven decisions, market research, and risk-aware commercialization, partnering with business, delivery, and technology to improve customer outcomes and payment execution.

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American Express
American Express
1 day ago

Director-Digital Product Management

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead enterprise payments product strategy and roadmap, modernizing Bill Pay and related payment experiences for U.S. customers. Own product vision for a multi-year Multi-Rail Payments program within the Enterprise Payments COE, and manage a team of product managers. Drive data-driven decisions, market research, and risk-aware commercialization, partnering with business, delivery, and technology to improve customer outcomes and payment execution.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Lead, mentor, and develop a team of product managers for Bill Payment.
  • •Develop and articulate product vision and strategy for Bill Payment aligned to enterprise goals.
  • •Create and maintain product roadmaps aligned to customer and business needs.
  • •Oversee market research to track trends, customer needs, and competitive landscape.
  • •Lead initiatives that improve experience, cost efficiency, and risk reduction, including commercial engagements and partner collaboration.

Pay and Benefits

Salary: USD 144,250 - 256,250 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability Benefits401kPaid LeaveParental LeaveRemote WorkHybrid WorkLearning Budget

Key Requirements

  • •Lead and manage a product organization driving large, complex, transformational initiatives.
  • •Develop long-term plans and a product vision aligned with business objectives.
  • •Make data-driven decisions quickly and effectively while managing ambiguity.
  • •Passion for payments innovation, with knowledge of Bill Pay and/or A2A money movement (ACH, wires, RTP) a plus.
  • •Collaborate with and influence internal/external stakeholders and communicate executive-ready presentations and deliverables.
Experience:Payments
Skills:LeadershipAnalytical thinkingStrategic thinkingStakeholder managementExecutive communication

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn