Field Service Professional - Greenwood, MS (Greenwood, MS, Virtual, 38930)

NRG Energy
United States
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Customer rapport","Integrity","Consultative sales mindset","Safety awareness"]

Install, service, and troubleshoot smart home technology while identifying and selling upgraded equipment and service enhancements for customers. You’ll recommend solutions on-site, train homeowners on how to use their systems, and provide a safety-focused customer experience. The role includes virtual and on-the-job training, ongoing coaching, and nationally recognized field support, working with smart locks, security cameras, and home automation systems.

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NRG Energy
NRG Energy
1 month ago

Field Service Professional - Greenwood, MS (Greenwood, MS, Virtual, 38930)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Install, service, and troubleshoot smart home technology while identifying and selling upgraded equipment and service enhancements for customers. You’ll recommend solutions on-site, train homeowners on how to use their systems, and provide a safety-focused customer experience. The role includes virtual and on-the-job training, ongoing coaching, and nationally recognized field support, working with smart locks, security cameras, and home automation systems.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
  • •Evaluate customer homes and recommend/sell equipment upgrades or service enhancements on-site.
  • •Educate homeowners on how to use their new systems for home protection.
  • •Provide a safety analysis of every home to support a safe workplace for technicians and customers.
  • •Participate in training and use coaching/leadership support to grow within the national organization.

Pay and Benefits

Schedule:4-Day Week
Perks:401kPaid HolidaysPaid LeaveEquity

Key Requirements

  • •A valid driver’s license and a good driving record; ability to pass post-offer background investigation and licensing requirements per applicable law.
  • •Ability to install, service, and troubleshoot security cameras, smart locks, and home automation systems.
  • •Experience in retail, B2C sales, insurance, or service-based sales (major plus) with a consultative sales approach.
  • •Customer-first attitude and ability to build rapport with diverse customers while acting with integrity.
  • •Physical ability to lift up to 45 lbs, climb ladders up to 14 feet, and work in confined spaces like attics.
Skills:Customer rapportIntegrityConsultative sales mindsetSafety awareness
Licenses:Driver’s license
Tech Stack:Smart home technologySecurity camerasSmart locksHome automation systemsCable/satellite installCell phoneTablet

Company Brief

NRG Energy
NRG Energy is a large integrated power company that owns and operates a diverse fleet of power generation assets and provides retail electricity services, energy solutions, and distributed energy resources to residential and commercial customers.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1989
WebsiteLinkedIn