Senior Supervisor, Bank Fraud Investigations

Ally Financial
Charlotte
Workplace: HybridFull timeUSD 70,000 - 120,000Function: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: high_schoolSkills: ["Planning","Organizational skills","Decision-making","Critical thinking","Communication"]

Lead and supervise a fraud investigations team, planning and directing complex investigations with minimal supervision. Assign and monitor cases to ensure timely, thorough resolution, while developing investigation procedures and protocols to improve effectiveness. Collaborate with internal departments, law enforcement, and external agencies, analyze fraud trends and recommend preventive actions, and ensure investigations comply with federal and state laws, regulations, and internal policies.

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Ally Financial
Ally Financial
1 month ago

Senior Supervisor, Bank Fraud Investigations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead and supervise a fraud investigations team, planning and directing complex investigations with minimal supervision. Assign and monitor cases to ensure timely, thorough resolution, while developing investigation procedures and protocols to improve effectiveness. Collaborate with internal departments, law enforcement, and external agencies, analyze fraud trends and recommend preventive actions, and ensure investigations comply with federal and state laws, regulations, and internal policies.
Location: Charlotte
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Plan, conduct, and report results for difficult and challenging fraud investigations with minimal supervision.
  • •Supervise and lead the fraud investigation team, providing direction and support on complex cases.
  • •Assign and monitor investigation cases to ensure timely, thorough resolution.
  • •Develop and implement investigation procedures and protocols to enhance efficiency and effectiveness.
  • •Collaborate with internal departments and external partners (including law enforcement), analyze fraud trends, and ensure compliance with federal and state requirements.

Pay and Benefits

Salary: USD 70,000 - 120,000
Perks:Health InsuranceDentalVision401kPaid ParentalHsaPaid Leave

Key Requirements

  • •3+ years of experience and a High school Diploma or GED equivalent.
  • •3+ years of fraud investigation leadership, investigations, and operations experience in a financial institution.
  • •In-depth experience with bank fraud investigations including forgery claims and schemes (e.g., kite schemes, counterfeit checks, forgeries, wires, ACH).
  • •Knowledge of banking operations, government regulations, and UCC codes, with experience supporting compliance and operations.
  • •CFE, CAFP, and CFCI certifications preferred (or ability to obtain within 1 year).
Experience:3+ yearsFinancial institutionFraud investigationsBanking operations
Education:High School
Skills:PlanningOrganizational skillsDecision-makingCritical thinkingCommunication
Certifications:CFECAFPCFCI
Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft PowerPoint

Company Brief

Ally Financial
Provides digital banking, auto financing, and mortgage lending services for consumers and businesses. Ally Financial is known for its online-first banking platform and broad suite of financial products.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Detroit, United States
Founded: 1919
WebsiteLinkedIn