Principal Associate, Process Manager- Global Payment Network

Discover Financial
United States
Workplace: OnsiteFull timeUSD 98,900 - 112,900 annuallyFunction: Communications, PR & CommunityEducation: high_schoolSkills: ["Communication","Stakeholder partnership","Risk management","Operational excellence","Strategic decision-making"]

Own the GPN Portfolio Team’s operational execution by translating product roadmaps into forecasted portfolios aligned to business priorities. Build capacity-based roadmaps with stakeholders, harmonize competing priorities, and run portfolio intake governance to ensure clear scope, value, and risk-managed decision-making. Deliver portfolio metrics and facilitate prioritization of product backlog items while partnering across the organization to remove blockers and keep leadership informed.

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Discover Financial
Discover Financial
1 month ago

Principal Associate, Process Manager- Global Payment Network

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Last checked: 3 hours agoStatus: Live

Job Summary

Own the GPN Portfolio Team’s operational execution by translating product roadmaps into forecasted portfolios aligned to business priorities. Build capacity-based roadmaps with stakeholders, harmonize competing priorities, and run portfolio intake governance to ensure clear scope, value, and risk-managed decision-making. Deliver portfolio metrics and facilitate prioritization of product backlog items while partnering across the organization to remove blockers and keep leadership informed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Collaborate with business owners to build roadmaps using forecasting grounded in capacity planning, estimates, and target dates.
  • •Harmonize competing priorities into a unified, actionable path forward across multiple stakeholders.
  • •Facilitate intake for new work entering the portfolio, ensuring alignment to goals and clear scope and value.
  • •Adhere to Enterprise & GPN governance during intake to support risk management, operational excellence, and transparent decision-making.
  • •Provide portfolio metrics and facilitate prioritization of product backlog in line with GPN Portfolio Management standards.

Pay and Benefits

Salary: USD 98,900 - 112,900 annually

Key Requirements

  • •High School Diploma or GED or equivalent certification
  • •At least 1 year of experience with Microsoft Office or G Suite
  • •At least 1 year of process management experience
  • •Bachelor’s Degree (or military experience)
  • •Experience with Lean, Agile, Six Sigma, Business Process Management, or Project Management (and/or Compliance or Risk Management)
Education:High School
Skills:CommunicationStakeholder partnershipRisk managementOperational excellenceStrategic decision-making
Certifications:LeanAgileSix SigmaBusiness Process ManagementProject Management
Tech Stack:Microsoft OfficeG Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn