Senior UX Researcher

Moniepoint Group
Lagos
Workplace: OnsiteFull timeFunction: Research & Scientific (R&D)Experience: 6+ yearsSkills: ["Communication","Stakeholder management","Collaboration","Problem-solving","Presenting"]

As a Senior UX Researcher, you will lead and execute end-to-end qualitative and quantitative research across the product lifecycle, with a strong focus on Nigeria. You will synthesize insights into actionable frameworks, collaborate with product, design, and engineering teams, stay ahead of fintech trends in Africa, and guide local expansion. You’ll build scalable research operations and present findings to stakeholders to influence product strategy and outcome.

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FursaFursa
Moniepoint Group
Moniepoint Group
6 months ago

Senior UX Researcher

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Last checked: 16 hours agoStatus: Live

Job Summary

As a Senior UX Researcher, you will lead and execute end-to-end qualitative and quantitative research across the product lifecycle, with a strong focus on Nigeria. You will synthesize insights into actionable frameworks, collaborate with product, design, and engineering teams, stay ahead of fintech trends in Africa, and guide local expansion. You’ll build scalable research operations and present findings to stakeholders to influence product strategy and outcome.
Location: Lagos
Workplace: Onsite
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead and execute end-to-end qualitative and quantitative research across the product lifecycle—from discovery to delivery.
  • •Use a range of methods including in-depth interviews, ethnographic studies, usability testing, surveys, and diary studies, with a focus on the Nigerian context.
  • •Synthesize complex data into actionable insights and frameworks (personas, journey maps, mental models) that drive empathy across the team.
  • •Stay ahead of fintech and consumer trends in Nigeria and comparable markets through continuous landscape analysis.
  • •Partner with product managers, designers, and engineers to translate business challenges into research questions.

Key Requirements

  • •6+ years of experience in UX research or product research, ideally with digital B2C products.
  • •Deep experience researching African markets, specifically Nigeria.
  • •Advanced expertise in qualitative and quantitative methodologies (co-creation, usability testing, literature reviews, etc.).
  • •Hands-on experience with tools like UserTesting, Maze, Typeform, or similar platforms.
  • •Proven track record of translating insights into tangible frameworks that guide business decisions.
Experience:6+ yearsFintechNigeriaAfrica
Skills:CommunicationStakeholder managementCollaborationProblem-solvingPresenting
Languages:English
Tech Stack:UserTestingMazeTypeform

Company Brief

Moniepoint Group
Provides digital payments, merchant services, agent banking, card issuance, and business banking solutions across Nigeria and other African markets, serving SMEs, merchants, and financial institutions with technology-first transaction and banking infrastructure.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Lagos, Nigeria
Founded: 2015
WebsiteLinkedIn