Showroom Coordinator

Ferguson
Burlington
Workplace: OnsiteFull timeUSD 15 - 24.94 hourlyFunction: Executive & General ManagementEducation: high_schoolSkills: ["Interpersonal skills","Prioritization","Attention to detail","Analytical thinking","Communication"]

Coordinate daily showroom operations by greeting visitors, managing appointments, and maintaining customer job folders and sign-ins. Handle incoming phone calls, communicate appointment policies, and run bid follow-up with prepared literature packages. Support the customer experience through timely “Thank You” outreach for completed selections while balancing multiple priorities and timelines. Proficient computer skills and strong interpersonal communication are key to this role.

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Ferguson
Ferguson
1 day ago

Showroom Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 44 minutes agoStatus: Live

Job Summary

Coordinate daily showroom operations by greeting visitors, managing appointments, and maintaining customer job folders and sign-ins. Handle incoming phone calls, communicate appointment policies, and run bid follow-up with prepared literature packages. Support the customer experience through timely “Thank You” outreach for completed selections while balancing multiple priorities and timelines. Proficient computer skills and strong interpersonal communication are key to this role.
Location: Burlington
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Greet guests, understand their visit motivation, and build lasting customer relationships.
  • •Answer and direct incoming phone calls with a positive demeanor.
  • •Communicate appointment policy and manage customer sign-ins, appointment book, and customer job folders.
  • •Maintain bid follow-up processes and prepare literature packages.
  • •Address “Thank You” cards to customers for full house selections.

Pay and Benefits

Salary: USD 15 - 24.94 hourly
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401kPaid ParentalAssociate Discounts

Key Requirements

  • •Have a high school diploma/GED or equivalent education.
  • •Experience in sales and customer service.
  • •Strong interpersonal skills and ability to prioritize workload to meet timelines.
  • •Proficient with Word, Excel, Powerpoint, and Outlook.
  • •Attention to detail, analytical thinking, and strong communication/presentation skills.
Education:High School
Skills:Interpersonal skillsPrioritizationAttention to detailAnalytical thinkingCommunication
Tech Stack:WordExcelPowerpointOutlook

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn