Motorola Solutions

3 weeks ago

Professional Services Specialist - Dedicated Account

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Serve as the dedicated technical expert for a strategic enterprise account, ensuring continuous operation, maintenance, and upgrades of the client’s Video Security & Access Control infrastructure. Install, configure, and maintain Avigilon Unity environments, plan and execute multi-site system upgrades, perform audits and acceptance testing, and troubleshoot incidents using logs and root-cause analysis. Deliver demos, support analytics setup, and collaborate with Motorola teams and the client’s IT and security stakeholders.

Location: Michigan

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Perform on-site installation, configuration, and maintenance of Avigilon Unity Video and Access Control environments.
•Plan and execute large-scale system upgrades across client sites, including licensing validation and firmware/software updates.
•Provide technical expertise for video and access control components, including site audits, system certifications, and acceptance test plans.
•Troubleshoot technical issues to determine root causes, review logs, deploy fixes, and suggest preventative measures; respond to outages and incidents with support teams.
•Set up and test advanced analytics, lead in-person/remote demonstrations, and produce formal PM reports.

Travel: Extensive travel

Pay and Benefits

Salary: USD 95,000 - 100,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquityPaid HolidaysPaid LeaveParental Leave

Key Requirements

•Bachelor’s degree or diploma/certificate in Computer Science, Engineering, or Technology.
•Certification such as CCNA, CCNP, MCSA, MTA, LFS, MCSE, or CompTIA A+ (or similar).
•5+ years of field experience in a Video Management System (VMS) and Access Control (ACM) environment.
•Strong networking and system design knowledge with experience in large-scale, multi-site or mission-critical environments.
•Legal authorization to work in the U.S. indefinitely (no work permit sponsorship).

Experience:5+ yearsPhysical securityVideo surveillanceAccess controlMission-critical

Education:Bachelor's

Skills:TroubleshootingCustomer satisfactionCommunicationProblem solvingOrganization

Certifications:CCNACCNPMCSAMTALFSMCSECompTIA A+

Tech Stack:Avigilon UnityVideo Management SystemAccess ControlAvigilonMilestoneGenetecExacqAxisHikvisionOpenPathFeenicsHIDPhoenixIP networkingRoutersFirewallsWirelessRTPTCP/IPUDP

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Motorola Solutions

Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Motorola Solutions

3 weeks ago

Professional Services Specialist - Dedicated Account

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Michigan

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Perform on-site installation, configuration, and maintenance of Avigilon Unity Video and Access Control environments.
•Plan and execute large-scale system upgrades across client sites, including licensing validation and firmware/software updates.
•Provide technical expertise for video and access control components, including site audits, system certifications, and acceptance test plans.
•Troubleshoot technical issues to determine root causes, review logs, deploy fixes, and suggest preventative measures; respond to outages and incidents with support teams.
•Set up and test advanced analytics, lead in-person/remote demonstrations, and produce formal PM reports.

Travel: Extensive travel

Pay and Benefits

Salary: USD 95,000 - 100,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquityPaid HolidaysPaid LeaveParental Leave

Key Requirements

•Bachelor’s degree or diploma/certificate in Computer Science, Engineering, or Technology.
•Certification such as CCNA, CCNP, MCSA, MTA, LFS, MCSE, or CompTIA A+ (or similar).
•5+ years of field experience in a Video Management System (VMS) and Access Control (ACM) environment.
•Strong networking and system design knowledge with experience in large-scale, multi-site or mission-critical environments.
•Legal authorization to work in the U.S. indefinitely (no work permit sponsorship).

Experience:5+ yearsPhysical securityVideo surveillanceAccess controlMission-critical

Education:Bachelor's

Skills:TroubleshootingCustomer satisfactionCommunicationProblem solvingOrganization

Certifications:CCNACCNPMCSAMTALFSMCSECompTIA A+

Tech Stack:Avigilon UnityVideo Management SystemAccess ControlAvigilonMilestoneGenetecExacqAxisHikvisionOpenPathFeenicsHIDPhoenixIP networkingRoutersFirewallsWirelessRTPTCP/IPUDP

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Motorola Solutions

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn