APAC Fulfillment Associate

Informa
Malaysia
Workplace: OnsiteFull timeFunction: Supply Chain & LogisticsExperience: 1-2 yearsEducation: bachelorsSkills: ["Organizational skills","Attention to detail","Problem-solving","Communication","Reliability","Ability to work independently","Ability to learn quickly","Ability to work under pressure","Teamwork","Multi-tasking"]

Support Demand Generation campaigns end-to-end within the Client Delivery team. Own behind-the-scenes campaign operations: track requirements and pacing, ensure quality and accurate delivery formatting, distribute weekly deliveries via portals/FTP and lead systems, troubleshoot delivery and customer issues, and manage an internal ticket queue. Maintain real-time backend system data, support customer reporting and status updates, and help monitor forecasted revenue alongside learning core B2B product offerings.

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FursaFursa
Informa
Informa
19 hours ago

APAC Fulfillment Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Support Demand Generation campaigns end-to-end within the Client Delivery team. Own behind-the-scenes campaign operations: track requirements and pacing, ensure quality and accurate delivery formatting, distribute weekly deliveries via portals/FTP and lead systems, troubleshoot delivery and customer issues, and manage an internal ticket queue. Maintain real-time backend system data, support customer reporting and status updates, and help monitor forecasted revenue alongside learning core B2B product offerings.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Entry level

Key Responsibilities

  • •Manage behind-the-scenes demand generation and lead gen campaign operations, meeting daily and weekly operational deadlines.
  • •Collect, assess, and communicate campaign requirements while monitoring progress, pacing, campaign health, and end dates/forecasts.
  • •Provide quality assurance for outgoing client deliverables, ensuring accuracy, formatting, and alignment to customer requirements.
  • •Upload and distribute weekly deliveries to customers by using web portals, FTP sites, and third-party lead management systems.
  • •Troubleshoot campaign delivery/technical issues and handle internal customer-management inquiries within 24-hour turnaround time.

Pay and Benefits

Perks:Paid LeaveLearning BudgetRemote WorkEquity

Key Requirements

  • •Bachelor’s degree (marketing, management, or business concentration preferred, not required).
  • •1–2 years of experience; operations role experience is a plus.
  • •Strong proficiency in Microsoft Office Suite, especially Excel.
  • •Excellent organizational skills with attention to detail and ability to manage multiple projects and deadlines.
  • •Strong written and verbal communication skills, self-starter, reliable, and able to quickly learn new technologies and processes.
Experience:1-2 yearsB2BDemand generationCampaign operations
Education:Bachelor's
Skills:Organizational skillsAttention to detailProblem-solvingCommunicationReliabilityAbility to work independentlyAbility to learn quicklyAbility to work under pressureTeamworkMulti-tasking
Languages:English (UK)
Tech Stack:Microsoft Office SuiteExcelFTPWeb portalsThird-party lead management systemsEmail marketingLinkedIn Learning

Company Brief

Informa
Global business-to-business information services group operating events, academic and professional publishing, and data & analytics businesses serving specialist markets worldwide.
Industry: Publishing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1998
WebsiteLinkedIn