Sales & Service Lead - Downtown Summerlin

Alo Yoga
United States
Workplace: OnsiteFull timeUSD 19 - 23 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Decision making","Coaching","Interpersonal communication","Written communication"]

Lead a guest-first sales and service environment on the retail floor by coaching teams, identifying gaps in guest connection and product education, and building daily customer relationships. Use reporting and metrics to drive engagement and sales results, manage store coverage, and partner with operations and visual leads on budgets, inventory, vendor relationships, and cross-functional training. Oversee Sales & Service Associates and Cashiers, supporting recruitment, feedback, and performance development.

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Alo Yoga
Alo Yoga
3 days ago

Sales & Service Lead - Downtown Summerlin

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Lead a guest-first sales and service environment on the retail floor by coaching teams, identifying gaps in guest connection and product education, and building daily customer relationships. Use reporting and metrics to drive engagement and sales results, manage store coverage, and partner with operations and visual leads on budgets, inventory, vendor relationships, and cross-functional training. Oversee Sales & Service Associates and Cashiers, supporting recruitment, feedback, and performance development.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead an exceptional guest experience by assessing guest connection and product education needs and coaching team members to close gaps.
  • •Build and maintain daily client relationships with customers on the sales floor.
  • •Analyze reports and use metrics to strategize, deliver results, and support action plans for areas needing improvement.
  • •Ensure effective sales floor coverage by developing workforce solutions and leading selling initiatives as needed.
  • •Oversee Sales & Service Associates and Cashiers, including recruitment, talent development, performance evaluation, and ongoing feedback.

Pay and Benefits

Salary: USD 19 - 23 hourly
Perks:Employee DiscountWellness StipendHealth InsuranceDentalVision401kMonthly IncentivesClothing AllowanceParent SupportFree Yoga

Key Requirements

  • •2+ years of prior experience in a client-centric, sales environment.
  • •Proven leadership capabilities with strong decision-making.
  • •Ability to value and act on feedback, and provide feedback to others.
  • •Self-motivated, high-energy, and able to achieve results individually and as a team.
  • •Excellent interpersonal and written communication skills.
Experience:2+ yearsRetail
Skills:LeadershipDecision makingCoachingInterpersonal communicationWritten communication
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn