Inside Sales Coordinator

DP World
Mississauga
Workplace: HybridFull timeFunction: SalesExperience: 2+ yearsSkills: ["Communication","Customer service","Detail-oriented","Organizational skills","Problem-solving"]

Provide sales support to the commercial team in a freight forwarding environment by partnering with sales executives on prospecting, lead generation, and customer account activities. Serve as the primary contact for clients, handling inquiries and maintaining strong communication. Support RFQs/RFPs with pricing model and transportation modality presentations, assist with accurate rate/timeline transposition, and keep client records for QBRs, reports, and CRM. Coordinate with operations, finance, and logistics for seamless service.

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FursaFursa
DP World
DP World
3 days ago

Inside Sales Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Provide sales support to the commercial team in a freight forwarding environment by partnering with sales executives on prospecting, lead generation, and customer account activities. Serve as the primary contact for clients, handling inquiries and maintaining strong communication. Support RFQs/RFPs with pricing model and transportation modality presentations, assist with accurate rate/timeline transposition, and keep client records for QBRs, reports, and CRM. Coordinate with operations, finance, and logistics for seamless service.
Location: Mississauga
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Partner with sales executives to support sales strategy execution, including prospecting, lead generation, and account management.
  • •Maintain regular communication with clients and promptly address inquiries, requests, and concerns to ensure exceptional customer service.
  • •Support pricing models and present transportation modalities in quotations and long-form RFQs/RFPs, including accurate rates and service timelines.
  • •Create consistency and minimize errors by following work instructions and checklists; use approved external providers to arrange transportation of goods.
  • •Keep client records for QBRs, sales reports, and CRM; collaborate with operations, finance, and logistics for seamless service delivery.

Pay and Benefits

Perks:Annual BonusHealth InsuranceDentalPension

Key Requirements

  • •2+ years working in the freight forwarding industry, focused on non-asset based services.
  • •Minimum 2 years of experience in sales and/or a customer-facing role within freight forwarding.
  • •Knowledge of Incoterms and freight forwarding operations and processes.
  • •Proficiency using CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
  • •Plan to or are currently pursuing CIFFA certification.
Experience:2+ yearsFreight forwarding
Skills:CommunicationCustomer serviceDetail-orientedOrganizational skillsProblem-solving
Certifications:CIFFA
Languages:English
Tech Stack:CRM softwareMicrosoft OfficeExcelWordPowerPoint

Company Brief

DP World
Global ports, terminals and logistics provider offering end-to-end supply‑chain, maritime services, freezones and technology-driven trade solutions across ports, inland terminals, logistics parks and digital platforms.
Industry: Ports & Port Operators
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Decacorn (USD 10B+)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 2005
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