Manager, Solutions Engineering

Scribe
San Francisco, New York
Workplace: HybridFull timeUSD 260,000 - 300,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsSkills: ["Leadership","Coaching","Cross-functional collaboration","Strategic thinking","Communication"]

Build and lead Scribe’s founding Solutions Engineering team, establishing processes, scope, and scalable playbooks for strategic deals. Partner with Sales, Customer Success, and Product to run demos and deliver proof of concepts that translate Scribe’s AI-powered “specialized intelligence” into measurable outcomes for F1000 executives. Own technical credibility end-to-end, convert customer feedback into product roadmap inputs, and create reusable demo assets and frameworks that scale beyond tribal knowledge.

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Scribe
Scribe
1 day ago

Manager, Solutions Engineering

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Job Summary

Build and lead Scribe’s founding Solutions Engineering team, establishing processes, scope, and scalable playbooks for strategic deals. Partner with Sales, Customer Success, and Product to run demos and deliver proof of concepts that translate Scribe’s AI-powered “specialized intelligence” into measurable outcomes for F1000 executives. Own technical credibility end-to-end, convert customer feedback into product roadmap inputs, and create reusable demo assets and frameworks that scale beyond tribal knowledge.
Location: San Francisco, New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Establish the Solutions Engineering function at Scribe, defining processes, scope, and playbooks to scale beyond founding members.
  • •Hire, mentor, and lead a founding team of Solutions Engineers with accountability for coaching, performance, and career growth.
  • •Deliver proofs of concept that connect Scribe capabilities to measurable business outcomes for customers.
  • •Bring technical credibility to strategic new business and expansion opportunities from discovery through close.
  • •Bridge Go-to-Market and Product leadership by carrying customer feedback into the product roadmap.

Pay and Benefits

Salary: USD 260,000 - 300,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •3+ years of people management experience leading Solutions Engineers, Solutions Architects, Technical Account Managers, or comparable technical customer-facing teams.
  • •Experience as a Solutions Engineer or comparable pre- or post-sales technical role at a high-growth SaaS company.
  • •Credibly explains large language models and AI product concepts to both technical and executive audiences.
  • •Built a function rather than inheriting one, working without an existing playbook.
  • •Designed scalable programs, processes, and playbooks while staying hands-on in strategic customer engagements.
Experience:3+ yearsSaaS
Skills:LeadershipCoachingCross-functional collaborationStrategic thinkingCommunication
Tech Stack:AILarge language models

Company Brief

Scribe
Creates Scribe, a SaaS tool that automatically generates step-by-step guides and documentation from user workflows, capturing screenshots and annotations to streamline onboarding, training, and knowledge sharing for teams.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: New York, United States
Founded: 2020
WebsiteLinkedIn