1 month ago

Cost Recovery Program Manager

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Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Drive cost recovery programs across HP products by coordinating with engineering, quality, procurement and suppliers. Lead data-driven negotiations to determine remediation costs, manage program scope and timelines, and ensure accurate cost recovery submissions and transparency with stakeholders.

Location: Taipei

Workplace: Onsite

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Manages and leads key programs involving multiple functions and program teams to drive the quality improvement process and quality culture for multiple products or service offerings for a Business Unit.
•Work with Regional Teams to determine the remediation costs incurred by HP associated with the Customer resolution (repair materials and labor, replacements, etc).
•Work with HP Engineering & Quality teams to determine the extent of the supplier's responsibility
•Understand the contractual obligations of our suppliers and assess their liability
•Communicates program progress, escalations, and issue analysis to stakeholders; collaborates with quality, engineering, procurement, and service to negotiate a fair and equitable cost recovery; ensures new costs are tallied and submitted to the suppliers quarterly

Key Requirements

•Bachelor's or Master’s degree in Quality Management, Business Management, Engineering, Computer Sciences, Supply Chain, Law, or equivalent.
•Typically 10+ years of experience in Engineering, Program management, Procurement, Supply Chain, Legal, or Business roles that include negotiations based on data or financials.
•Project management certification (PMP/PMI), Six Sigma, or other Quality certification is preferred.
•Excellent analytical and problem-solving skills with strong data analytics capability (Excel proficiency).
•Strong negotiation, communication, and cross-functional collaboration skills, with ability to influence at senior management levels.

Experience:Enterprise softwareSupply chainQuality managementProcurementNegotiation

Skills:NegotiationData analyticsProject managementStakeholder managementCommunication

Certifications:PMPSix Sigma

Tech Stack:Excel

Company Brief

Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.

Industry: Hardware Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Palo Alto, United States

Founded: 1939

Glassdoor: 3.8

Website LinkedIn

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