Asset Protection Partner (Toronto, ON, CA, L4L 9K5)

Sephora
Toronto
Workplace: OnsiteFull timeCAD 25 - 30 hourlyFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Communication","Interviewing","Listening","Coaching","Composure"]

Protect store assets by providing client-focused service, conducting surveillance of the sales floor and CCTV to deter and address external theft, and following laws and company policies for apprehensions, searches, and evidence preservation. Complete incident and recovery reporting, support investigations, and collaborate with internal leadership, district loss prevention, and local law enforcement. Maintain loss prevention awareness through trainings, audits, safety inspections, and shrinkage prevention plan execution.

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FursaFursa
Sephora
Sephora
3 days ago

Asset Protection Partner (Toronto, ON, CA, L4L 9K5)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Protect store assets by providing client-focused service, conducting surveillance of the sales floor and CCTV to deter and address external theft, and following laws and company policies for apprehensions, searches, and evidence preservation. Complete incident and recovery reporting, support investigations, and collaborate with internal leadership, district loss prevention, and local law enforcement. Maintain loss prevention awareness through trainings, audits, safety inspections, and shrinkage prevention plan execution.
Location: Toronto
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Provide friendly, professional, and knowledgeable service to clients as needed.
  • •Conduct surveillance on the sales floor and using CCTV to identify, observe, and apprehend or deter external theft.
  • •Adhere to laws and Sephora policies regarding apprehensions, search and seizure, and evidence preservation.
  • •Prepare reports for theft incidents, merchandise recoveries, accident investigations, and audits.
  • •Support loss prevention through trainings, store self-audits/safety inspections, and shrinkage prevention plan execution with leadership and DLPM.

Pay and Benefits

Salary: CAD 25 - 30 hourly
Perks:Annual Bonus

Key Requirements

  • •1+ year of asset protection/loss prevention experience in a retail environment.
  • •Satisfy and maintain all licensing requirements required by province or local jurisdiction.
  • •Strong written, verbal, interviewing, listening, and interpersonal communication skills.
  • •Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques.
  • •Availability to work flexible hours including evenings, weekends, and holidays, including work at multiple locations within a market.
Experience:Retail
Education:High School
Skills:CommunicationInterviewingListeningCoachingComposure
Tech Stack:WindowsWordExcelCCTVCCTV system

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn